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Homeless Applications

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Dear Plymouth City Council,

1. Over the past twelve months, how many people have made a homeless application at the Council?
2. Over the past twelve months how many people have been provided with interim accommodation pursuant to s.188 (1) of the Housing Act 1996?
3. Over the past twelve months, how many people have been provided with interim accommodation pursuant to s.189 (b) of the Housing Act 1996?
4. Over the past twelve months, how many homeless applicants have had their personal property protected by the local authority?
5. Please state the average length of time that the homeless applicant’s personal property is stored by the local authority?
6. Please provide details of the average cost of storing a homeless applicant’s personal property?
7. Under what circumstances do the local authority protect the personal property of homeless applicants?
8. As part of the homeless application process does the local authority expressly ask the homeless applicant, whether they need their personal property protected?
9. If not, please state the reasons why not?
10. Please provide copies of the local authorities’ policies regarding homeless applications?
11. Please provide a copy of the local authorities policy regarding protecting the personal property of homeless applicants?
12. Please disclose a copy of the council's homeless procedures manual or policy document followed by housing solutions officer at its homeless service centres/ homeless persons offices?
13. Please detail over the past three years, the number of complaints that have been made by homeless applicants because of the Council’s failure to protect their personal property?

Yours faithfully,

Jonathan Boyle

FOI People, Plymouth City Council

Dear Jonathan

 

FOI Reference: 913960

 

Thank you for your request for information about Homeless Applications.
Your request was received on 10 October 2019 and is being dealt with under
the terms of the Freedom of Information Act 2000.

 

We will aim to provide a response to your request within 20 working days,
that is by 7 November 2019. Our response will be sent by email or hard
copy depending on how you made your request and how the information is
held. 

 

If we’re unable to gather the information you’ve asked for within the cost
limit set by the government, which is 18 hours of staff time or £450, we
will contact you to discuss how we can meet your information needs within
this limit.

 

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website:
[1]https://ico.org.uk/your-data-matters/off...

 

We also have information available on our website:
[2]https://www.plymouth.gov.uk/aboutcouncil...

 

Please contact me if you’re not able to find the information you’re
looking for.

 

For information about how Plymouth City Council will use the information
you supply when making a request and the information rights you have
please see our [3]Privacy Notice:  Information Access – Freedom of
Information/Environmental Information Regulations.

 

Yours sincerely

 

 

Mel Hayward
Freedom of Information Representative
Community Connections

Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398500

E [4][email address]

[5]www.plymouth.gov.uk

 

 

IMPORTANT: This e-mail (including any attachments to it) is strictly
confidential and intended solely for the person or organisation to whom it
is addressed. It may contain privileged, confidential or sensitive
information. If you are not the intended recipient, you must not copy or
distribute it to any other person or take any action in reliance. If you
have received it in error, please notify your system manager and the
sender as soon as possible and then delete it from your system.

References

Visible links
1. https://ico.org.uk/your-data-matters/off...
2. https://www.plymouth.gov.uk/aboutcouncil...
3. https://www.plymouth.gov.uk/sites/defaul...
4. mailto:[email address]
5. http://www.plymouth.gov.uk/

FOI People, Plymouth City Council

2 Attachments

OFFICIAL

 

Dear Jonathan,

 

Freedom of Information Request Reference: 913960

Homeless Applications

 

Following my email of 15 October 2019 I can confirm that the Council does
hold the information you requested. Please see the attached response to
your request.

 

Please note that the information supplied can be re-used in accordance
with the Open Government Licence. For further details please see:
[1]http://www.nationalarchives.gov.uk/doc/o....

 

If you wish to discuss this letter please contact me. If you disagree with
the way your request has been dealt with you can request a review by
writing to me within 40 working days of the date of this letter. Please
state the reasons for your dissatisfaction.

 

Following a review, if you are still not satisfied with the way your
request has been dealt with you can complain to the Information
Commissioner’s Office via their website:
[2]https://ico.org.uk/concerns/getting/ or by writing to: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

 

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website: [3]http://www.ico.org.uk.

 

We also have information available on our website:

[4]https://www.plymouth.gov.uk/aboutcouncil...

 

 

Yours sincerely

 

Matthew Garratt
Service Director

Community Connections
Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398500

E [5][email address]

[6]www.plymouth.gov.uk

 

IMPORTANT: This e-mail (including any attachments to it) is strictly
confidential and intended solely for the person or organisation to whom it
is addressed. It may contain privileged, confidential or sensitive
information. If you are not the intended recipient, you must not copy or
distribute it to any other person or take any action in reliance. If you
have received it in error, please notify your system manager and the
sender as soon as possible and then delete it from your system.

References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. https://ico.org.uk/concerns/getting/
3. http://www.ico.org.uk/
4. https://www.plymouth.gov.uk/aboutcouncil...
5. mailto:[email address]
6. http://www.plymouth.gov.uk/

We don't know whether the most recent response to this request contains information or not – if you are Jonathan Boyle please sign in and let everyone know.