Due to the current situation with COVID-19 the majority of the Council’s
regular staffing and resources are being directed to helping our
communities and vulnerable people who are experiencing difficulties during
the pandemic.

Therefore while we focus on aiding our residents, there will be an
uncalculated delay in processing Freedom of Information, Environmental
Information and Subject Access Requests.

Accordingly, to prevent a backlog, we kindly ask you to consider
withdrawing your requests and enquiries by return email. Otherwise, we ask
for your patience and understanding during this unprecedented situation
and refer your attention to our website
[1]http://www.reigate-banstead.gov.uk/coron... we share regular
updates which may answer your questions.

Thank you for your support

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References

Visible links
1. http://www.reigate-banstead.gov.uk/coron...)

Reference: FOI-305792033
Date of request: 08/02/2021
Title of request: Homeless Applicants Re-housed

Dear Mr M P Hay,

Thank you for your request. This is an automated email acknowledgement
from Reigate & Banstead Borough Council. 

This mailbox is monitored during the working hours of 8:00am to 4:00pm
Monday to Friday (excluding Bank Holidays). Emails received outside of
these working hours will usually be processed during the next available
working day.

You can find more information about the FOI process on the Council website

through the following
link; [1]http://www.reigate-banstead.gov.uk/info/...

Regards
Information Officer

Reigate & Banstead Borough Council
Telephone: 01737 276000
Web: [2]www.reigate-banstead.gov.uk
Follow us on twitter @reigatebanstead

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References

Visible links
1. http://www.reigate-banstead.gov.uk/info/...
2. http://www.reigate-banstead.gov.uk/

Reference: FOI-305792033
Date of request: 08/02/2021
Title of request: Homeless Applicants Re-housed

Dear Mr M P Hay,

Thank you for contacting us. Please find below our response:

During the specified period, we prevented homelessness for 158 households
(i.e. positive outcome of the Prevention Duty, by either saving current
accommodation/tenancy or assisting into new) and relieved homelessness for
a further 101 households (i.e. positive outcome of the Relief Duty, by
assisting homeless households into new accommodation). We also accepted a
main homelessness duty to a further 38 households (who would therefore be
offered temporary accommodation and subsequently permanent housing in the
future).

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to
[1][Reigate and Banstead Borough Council request email]

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.

The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF or through their website at [2]https://ico.org.uk/

 1. This information is supplied for your personal use only. Providing
you  with documents under the Freedom of Information Act does not give
you an automatic right to re-use those documents in a way that would
infringe  copyright - for example by making multiple copies, or by
publishing / issuing copies to the public.
 2. Copyright in the information is owned by Reigate and Banstead Borough
Council and/or its contractor(s) unless otherwise stated. Brief
extracts of the material can be reproduced under the "fair dealing"
provisions of the  Copyright Design and Patents Act 1988 (S.29 and
S.30) for the purposes of research for non-commercial purposes,
private study, criticism, review and  news reporting.
 3. We do not give permission for this information to be used for
the purposes of direct marketing.
 4. If you wish to use this information for commercial purposes then,
in accordance with the Regulations on the Re-use of Public Sector
Information  2005, you must first ask our permission. Such re-use may
or may not involve the granting of a licence and the application of a
Fee.

Regards
Information Officer

Reigate & Banstead Borough Council
Telephone: 01737 276000
Web: [3]www.reigate-banstead.gov.uk
Follow us on twitter @reigatebanstead

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References

Visible links
1. mailto:[Reigate and Banstead Borough Council request email]
2. Information Commissioner's Office
https://ico.org.uk/
3. http://www.reigate-banstead.gov.uk/