We don't know whether the most recent response to this request contains information or not – if you are Jonathan Boyle please sign in and let everyone know.

Dear Oxford City Council,

1. Over the past twelve months, how many people have made a homeless application at Oxford City Council?
2. Over the past twelve months how many people have been provided with interim accommodation pursuant to s.188 (1) of the Housing Act 1996?
3. Over the past twelve months, how many people have been provided with interim accommodation pursuant to s.189 (b) of the Housing Act 1996?
4. Over the past twelve months, how many homeless applicants have had their personal property protected by the local authority?
5. Please state the average length of time that the homeless applicant’s personal property is stored by the local authority?
6. Please provide details of the average cost of storing a homeless applicant’s personal property?
7. Under what circumstances do the local authority protect the personal property of homeless applicants?
8. As part of the homeless application process does the local authority expressly ask the homeless applicant, whether they need their personal property protected?
9. If not, please state the reasons why not?
10. Please provide copies of the local authorities’ policies regarding homeless applications?
11. Please provide a copy of the local authorities policy regarding protecting the personal property of homeless applicants?
12. Please disclose a copy of the council's homeless procedures manual or policy document followed by housing solutions officer at its homeless service centres/ homeless persons offices?
13. Please detail over the past three years, the number of complaints that have been made by homeless applicants because of the Council’s failure to protect their personal property?

Yours faithfully,

Jonathan Boyle

freedomofinformation, Oxford City Council

Dear Mr Boyle,

Thank you for your email below. Your request was received on 10th October 2019 and you will be sent a response within 20 working days (of receipt) in accordance with the Freedom of Information Act 2000/ Environmental Information Regulations 2004 (EIR), subject to the information not being exempt or containing reference to a third party.

Yours sincerely

Kathryn Winfield
Freedom of Information Officer

Kathryn Winfield | Freedom of Information Officer | Oxford City Council | Law and Governance |
St. Aldate's Chambers | Oxford | OX1 1DS | Email: [email address] | T: 01865 252007
My working days are Mondays, Tuesdays and Wednesdays

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freedomofinformation, Oxford City Council

Dear Mr Boyle,
 
Oxford City Council – Reference: 8700
 
Further to the acknowledgement below, I can respond to your Freedom of
Information Act 2000 request received on 10th October 2019 as follows:
 
1. Over the past twelve months, how many people have made a homeless
application at Oxford City Council?
1015 households
 
2. Over the past twelve months how many people have been provided with
interim accommodation pursuant to s.188 (1) of the Housing Act 1996?
121 households
 
3. Over the past twelve months, how many people have been provided with
interim accommodation pursuant to s.189 (b) of the Housing Act 1996?
121 households
 
4. Over the past twelve months, how many homeless applicants have had
their personal property protected by the local authority?
The Options Officers are the ones that have the initial conversation with
regard to storage and if they deemed it necessary, they would then pass
the information to the ASO's.  The clients name, contact number and the
initial inventory. 
 
The Options officer would decide if OCC would pay all of the storage
charge or if the client should make contributions to the cost and or pay
all of the coasts themselves.  The Options Officer would do an income and
expenditure form with the client to determine this and  would and let us
know.
 
The ASO would then liaise with the client and were  responsible for
booking the Storage Company to pick up a client's items, put them into
store and then organising for the client to get them all back when they
were adequately housed.
.
The ASO with special responsibility for storage would pay the monthly
storage costs and try and get the clients to pay any amounts we decided
they should be paying themselves.
 
However, we have not stored a client's items now for over 3-4 years now as
the Options Officers have been able to get clients to arrange storage for
themselves.  Also a big different is the way we work and furnish temporary
accommodation. Several of our property are unfurnished or part furnished,
which allows clients to use their own furniture whist in temp.
 
5. Please state the average length of time that the homeless applicant’s
personal property is stored by the local authority?
Please see answer to question 4 above
 
6. Please provide details of the average cost of storing a homeless
applicant’s personal property?
Please see answer to question 4 above
 
7. Under what circumstances do the local authority protect the personal
property of homeless applicants? Please see answer to question 4 above
 
8. As part of the homeless application process does the local authority
expressly ask the homeless applicant, whether they need their personal
property protected?
Please see answer to question 4 above
 
9. If not, please state the reasons why not? Please see answer to question
4 above
 
10. Please provide copies of the local authorities’ policies regarding
homeless applications?
This is quite a broad question. Not sure specifically what policy you are
asking for.
We follow legislation as set out in the Housing Act 1996, as amended.
 
11. Please provide a copy of the local authorities policy regarding
protecting the personal property of homeless applicants?
We have no formal written policy but we are aware that the Council has a
duty to protect homeless applicants possessions under s.211 of the Housing
Act 1996. Procedures are advised in Q4.
 
12. Please disclose a copy of the council's homeless procedures manual or
policy document followed by housing solutions officer at its homeless
service centres/ homeless persons offices?
Again not sure what is being requested here.
All of our housing/homeless officers assess and offer assistance to all
homeless applicants in line with the Housing Act 1996, as amended.
 
13. Please detail over the past three years, the number of complaints that
have been made by homeless applicants because of the Council’s failure to
protect their personal property? 0
 
If you disagree with any part of the response to your request, you are
entitled to ask the Council for an internal review of the decision(s)
made.  You may do this by writing to the Monitoring Officer, by either
email – [1][email address] – or by post to Monitoring Officer,
Oxford City Council, St Aldate’s Chambers, St Aldate’s, Oxford, OX1 1DS. 
After the result of the internal review, if you remain dissatisfied, you
may ask the Information Commissioner to intervene on your behalf.  You may
do this by writing to the Information Commissioner's Office, Wycliffe
Lane, Wilmslow, Cheshire, SK9 5AF.
 
Yours sincerely
 
Kathryn Winfield
Freedom of Information Officer 
 
Kathryn Winfield | Freedom of Information Officer | Oxford City Council |
Law and Governance |
St. Aldate's Chambers | Oxford | OX1 1DS | Email:
[2][email address] | T: 01865 252007
My working days are Mondays, Tuesdays and Wednesdays
 
 

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We don't know whether the most recent response to this request contains information or not – if you are Jonathan Boyle please sign in and let everyone know.