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Dear Sir/Madam,

This is a request for information under the Freedom of Information Act 2000. I am quite unsure of my wording but would like to request the following information:

In each of the academic years beginning 2019, 2020, 2021, 2022, 2023 and up to the present day,

1. How many cases/complaints have there been where a student or incoming student has been considered a 'home fee status student' by the University but not by the government?

2. How many complaints have been made by a student or incoming student about not being considered a 'home fee status student' by the government?

3. Has the University offered financial support to students who cannot access financial support from the government? If so, how many students and what is the totalling amount of financial aid in the academic year?

4. How many complaints have been made regarding difficulty or problems accessing government financial support? (e.g from SFE or SAAS)

Please let me know if I can clarify anything or if you have any advice!
Hope you have a nice weekend.

Yours faithfully,

Hannah Kershaw
mobile: 07939406805
email: [email address]

FOI, University of Abertay Dundee

Dear Hannah,

Thank you for your enquiry, which has been logged and passed to the relevant department within the University for processing. Please quote the reference number on the subject line above, should you need to contact the University regarding this request.

The University will make every effort to provide you with the information requested; if any clarification is required, the University will contact you as soon as possible.

In some circumstances, it may not be possible to provide you with an answer to your enquiry. Where the University believes this is the case, you will be informed in writing, stating the reason(s).

If the information you are seeking is already published by the University, or is otherwise available to members of the public, you will be sent details outlining how to access the information.

You will be advised if it is necessary for the University to charge a fee to cover the costs of processing your request. Should this be the case, please note the information cannot be released until such payment is received.

If you have any questions regarding your request for information, please contact:

FOI Processing
Abertay University
Bell Street
DUNDEE DD1 1HG
E-mail: [University of Abertay Dundee request email]

Yours sincerely

FOI Processing
Abertay University

Abertay University is a registered Scottish charity, no. SC016040

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FOI, University of Abertay Dundee

1 Attachment

Dear Hannah

Further to your information request of 16/02/2024, please find a response letter attached.

Yours sincerely

FOI Processing
Abertay University
Bell Street
DUNDEE DD1 1HG
E-mail: [University of Abertay Dundee request email]

Abertay University is a registered Scottish charity, no. SC016040

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We don't know whether the most recent response to this request contains information or not – if you are Hannah Kershaw please sign in and let everyone know.