Home adaptations and Disabled Facilities Grants

The request was successful.

Hello,

I hope you are well. Could you please treat my request for the information below as a formal request under the Freedom of Information Act 2000.

Please could you provide the following information on Disabled Facilities Grants (DFGs) or similar grants provided under your discretionary Housing Assistance Policy:

1a. The total number of referrals from occupational therapists received for home adaptations in the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

1bi. The total number of households means tests completed for home adaptations in the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

1bii. How many potential applicants did not proceed with making a grant application following a means test in the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

1c. The total number of formal applications received for home adaptations in the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

1d. The total number of formal applications approved in the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

1e. The total number of grants completed in the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

For the questions below, please could you specify which average measure you are using, whether it is median or mean. However, the median would be preferable.

2a. What was the average number of working days from first contact for someone to receive an initial assessment from an occupational therapist (or similar person) in each of the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

2b. What was the average number of working days between someone receiving an initial assessment from an occupational therapist (or similar person) and the date of
the referral to the housing department/ district council in each of the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

2c. What was the average number of working days between the date of the referral to the housing department/ district council and the date of the formal grant application in each of the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

2d. What was the average number of working days between the date of
receipt of the formal application and the certified/ completion date of installing the adaptations in each of the financial years 2018/19, 2019/20, 2020/21 and 2021/22 until 30th September 2021?

3a. If the council is currently using its discretionary powers to provide additional funding in addition to the maximum DFG amount, please state what the new figure is and what legislation has been used to increase the figure.

In the spirit of Section 16 of the FOI Act — to “provide advice and assistance, so far as it would be reasonable to expect the authority to do so, to persons who propose to make, or have made requests for information” — if you cannot answer all of these questions, please contact me to discuss what information you could supply at the earliest opportunity on 07516275710.

If you feel you cannot provide all of this information, please provide the information you can.

Please could you acknowledge this FOI request by reply with a reference on receipt AND could the information be forwarded by email in an Excel (xls) document and not a PDF.

I look forward to hearing from you promptly, and at any rate, within the statutory time limit of 20 working days from your receipt of this email.

Whilst writing, I take this opportunity to remind you of the Information Commissioner's public statements, in which he has stated that there is a "presumption of disclosure" under FOI.

Please note that if this request for FOI disclosure is refused, I reserve the right to take up the matter with the Information Commissioner and/or to pursue all legal avenues of appeal.

Thank you in advance.

Kind regards,
Vicky Gayle

FOI People, Plymouth City Council

OFFICIAL

Dear Gareth

 

FOI Reference: 933925

 

Thank you for your request for information about Home Adaptations and
Disabled Facilties Grants. Your request was received on 20 October 2021
and is being dealt with under the terms of the Freedom of Information Act
2000.

 

We will aim to provide a response to your request within the statutory
timescale of 20 working days, by 17 November 2021, however, we would ask
for and would appreciate your understanding and patience, where this is
not possible at the present time.

 

Due to the COVID-19 pandemic, many of the Council’s resources have being
refocussed to prioritise protection and support of the people and
businesses of Plymouth, and the continuity of our essential services. This
means that in the meantime, there will be less staff available to assist
with your request. We apologise for any inconvenience this may cause.

 

Our response will be sent by email or hard copy depending on how you made
your request and how the information is held. 

 

If we’re unable to gather the information you’ve asked for within the cost
limit set by the government, which is 18 hours of staff time or £450, we
will contact you to discuss how we can meet your information needs within
this limit.

 

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website:
[1]https://ico.org.uk/your-data-matters/off...

 

We also have information available on our website:
[2]https://www.plymouth.gov.uk/aboutcouncil...

 

Please contact me if you’re not able to find the information you’re
looking for.

 

For information about how Plymouth City Council will use the information
you supply when making a request and the information rights you have
please see our [3]Privacy Notice:  Information Access – Freedom of
Information/Environmental Information Regulations.

 

Yours sincerely

 

 

Mel Hayward
Freedom of Information Representative
Community Connections

Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398500

E [4][email address]

[5]www.plymouth.gov.uk

 

IMPORTANT: This e-mail (including any attachments to it) is strictly
confidential and intended solely for the person or organisation to whom it
is addressed. It may contain privileged, confidential or sensitive
information. If you are not the intended recipient, you must not copy or
distribute it to any other person or take any action in reliance. If you
have received it in error, please notify your system manager and the
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References

Visible links
1. https://ico.org.uk/your-data-matters/off...
2. https://www.plymouth.gov.uk/aboutcouncil...
3. https://www.plymouth.gov.uk/sites/defaul...
4. mailto:[email address]
5. http://www.plymouth.gov.uk/

FOI People, Plymouth City Council

1 Attachment

OFFICIAL

 

Dear Gareth,

 

Freedom of Information Request Reference: 933925

Home adaptations and Disabled Facilities Grants

 

Following my email of 20 October 2021 I can confirm that the Council does
hold the information you requested. Please see the attached/enclosed
response to your request.

 

Please note that the information supplied can be re-used in accordance
with the Open Government Licence. For further details please see:
[1]http://www.nationalarchives.gov.uk/doc/o....

Copyright is retained for all photographs and third party contributions to
the information supplied.

 

If you wish to discuss this letter please contact me. If you disagree with
the way your request has been dealt with you can request a review by
writing to me within 40 working days of the date of this letter. Please
state the reasons for your dissatisfaction.

 

Following a review, if you are still not satisfied with the way your
request has been dealt with you can complain to the Information
Commissioner’s Office via their website:
[2]https://ico.org.uk/make-a-complaint/ or by writing to: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

 

Information about the Freedom of Information Act 2000 can be found on the
Information Commissioners Office website: [3]http://www.ico.org.uk.

 

We also have information available on our website:

[4]https://www.plymouth.gov.uk/aboutcouncil...

 

 

Yours sincerely

 

Matthew Garrett
Service Director

Community Connections
Plymouth City Council
Ballard House, West Hoe Road
Plymouth
PL1 3BJ

T +441752398500

E [5][email address]

[6]www.plymouth.gov.uk

 

IMPORTANT: This e-mail (including any attachments to it) is strictly
confidential and intended solely for the person or organisation to whom it
is addressed. It may contain privileged, confidential or sensitive
information. If you are not the intended recipient, you must not copy or
distribute it to any other person or take any action in reliance. If you
have received it in error, please notify your system manager and the
sender as soon as possible and then delete it from your system.

References

Visible links
1. http://www.nationalarchives.gov.uk/doc/o...
2. https://ico.org.uk/make-a-complaint/
3. http://www.ico.org.uk/
4. https://www.plymouth.gov.uk/aboutcouncil...
5. mailto:[email address]
6. http://www.plymouth.gov.uk/