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Hoax/unnecessary calls made to the emergency line 2014-2017

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Dear Hampshire Constabulary,

Can I have the number of hoax/unnecessary calls made to the emergency line that may have affected someone who actually needed the line from the years 2014-2017. Can I also have the reasons given for the calls? e.g. needed a battery or wanted food delivered anything along those lines that wasted time.

Yours faithfully,

Murray Jacobsen

Hampshire and Isle of Wight Constabulary

***** Auto Response from Public Access*****

Thank you for contacting Information Management.

Unfortunately, due to a high volume of enquiries we are not able respond as promptly as we would like. Please bear with us and we will get back to you as quickly as possible.

Please note we can also be contacted on 02380 479580 where our helpdesk may be able to advise further.

Thank you for your patience and we apologise for any inconvenience caused

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Hampshire and Isle of Wight Constabulary

1 Attachment

Dear Mr Jacobsen

 

FREEDOM OF INFORMATION REQUEST REFERENCE NO: HC/000168/18

 

The following request for information under the Freedom of Information Act
was received by the Public Access office at Hampshire Constabulary on the
date listed above:

 

Can I have the number of hoax/unnecessary calls made to the emergency line
that may have affected someone who actually needed the line from the years
2014-2017. Can I also have the reasons given for the calls? e.g. needed a
battery or wanted food delivered anything along those lines that wasted
time.

 

Your request will be considered in accordance with the legislation and you
will receive a response within the statutory timescale of 20 working days,
subject to the provisions of the Act.  In the unlikely event that
Hampshire Constabulary is unable to meet the 20 working day deadline, you
will be informed as soon as possible and given a revised time-scale for
response.

 

To be accepted, any clarification(s) to your request must be submitted in
writing directly to the Public Access team at Hampshire Constabulary. 

If your request requires either full or partial transference to another
public authority, you will be informed.  Should you have any further
enquiries concerning this matter, please write or contact Public Access on
telephone number 02380 479 580 quoting the reference number above.

 

Kind regards

 

 

Rosalind Longhurst | Public Access Assistant
Joint Information Management Unit | Hampshire Constabulary & Thames Valley
Police

Telephone 02380 479580 | Internal 4631754

Address: Hampshire Constabulary, Mottisfont Court, Tower Street,
Winchester, Hampshire SO23 8ZD.

 

Information Management Helpdesk:

Hampshire :[1][email address] / 02380
479580 (Int 463 1754)

Thames Valley: [2][email address] /
01865 542051 (Int 300 329)

 

 

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References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]

Hampshire and Isle of Wight Constabulary

1 Attachment

 

 

Rose Gaunt | Public Access Officer
Joint Information Management Unit | Hampshire Constabulary & Thames Valley
Police
Telephone 02380 479580 | Internal 46-31760
Address | Hampshire Constabulary, Mottisfont Court, Tower Street,
Winchester, Hampshire, SO23 8ZD

 

Information Management Helpdesk:

Hampshire - [1][email address] / 02380
479580 (internal 463 1760)

Thames Valley - [2][email address] /
01865 542051 (internal 300 6329)

 

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References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. mailto:[email address]

Dear Hampshire Constabulary,

Thank you for your reply. I can't find the information though? Is this a problem on your end or mine? Or have I not been allowed the information I requested?

Yours faithfully,

Murray Jacobsen

Hampshire and Isle of Wight Constabulary

***** Auto Response from Public Access*****

Thank you for contacting Information Management.

Unfortunately, due to a high volume of enquiries we are not able respond as promptly as we would like. Please bear with us and we will get back to you as quickly as possible.

Please note we can also be contacted on 02380 479580 where our helpdesk may be able to advise further.

Thank you for your patience and we apologise for any inconvenience caused

show quoted sections

Hampshire and Isle of Wight Constabulary

1 Attachment

Dear Mr Jacobsen,

A response to your Freedom of Information request was sent to you on the 25th January 2018. Please see attached.

Kind regards,

Rose Gaunt | Public Access Officer
Joint Information Management Unit | Hampshire Constabulary & Thames Valley Police
Telephone 02380 479580 | Internal 463 1759
Address | Hampshire Constabulary, Mottisfont Court, Tower Street, Winchester, Hampshire, SO23 8ZD

Information Management Helpdesk:
Hampshire - [email address] / 02380 479580 (internal 463 1760)
Thames Valley - [email address] / 01865 542051 (internal 300 6329)

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We don't know whether the most recent response to this request contains information or not – if you are Murray Jacobsen please sign in and let everyone know.