Hoax Calls

Katie Evans made this Freedom of Information request to South Wales Fire & Rescue Service

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear South Wales Fire Service,

From your records I would be grateful for the following information.

(1) From January 2014 (inclusive) – March 2014 (inclusive) how many hoax* calls did the Fire & Rescue Service received?
(2) From January 2013 (inclusive) – March 2013 (inclusive) how many hoax* calls did the Fire & Rescue Service Receive?
(3) From January 2012 (inclusive) - March 2012 (inclusive) how many hoax* calls did the Fire & Rescue Service Receive?

* By hoax I mean calls where there has been a malicious element,
i.e. the call was not made in belief there actually was a fire.

Yours faithfully,

Katie Evans

Holley, Mark (Admin Officer - Information Management), South Wales Fire & Rescue Service

Katie

 

I refer to your e-mail of 12/06/2014 and write to confirm that your
request is now being progressed in accordance with the Freedom of
Information Act 2000. In line with this legislation, it will be our aim to
respond to this request within 20 working days. If for any reason we are
unable to progress within this timeframe we will contact you as soon as
possible.

 

In the meantime, should you have any queries, please do not hesitate to
contact us. The best way to contact the Freedom of Information team is by
e-mail [1][South Wales Fire Service request email].

 

Please quote reference number FOI 61_14 on any correspondence.

 

Kind Regards

 

Mark

 

Mark Holley

Information Management

Business Support Unit

Tel: 01443 232705

[mobile number]

Email: [email address]

 

- -

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the recipient(s) only. Any review,
retransmission, dissemination or other use of, or taking any action in
reliance upon this information by persons or entities other than the
intended recipient(s) is prohibited. If you have received this e-mail in
error please notify the sender immediately and destroy the material
whether stored on a computer or otherwise. Any views or opinions presented
within this e-mail are solely those of the author and do not necessarily
represent those of South Wales Fire and Rescue Service, unless otherwise
specifically stated. All mail sent to and from this address will be
monitored by our corporate e-mail system and may be scrutinised by persons
other than the addressee for unsuitable content or contraventions of
policy. If this is unacceptable to you please do not use this method of
communication with the South Wales Fire and Rescue Service.

 

Mae'r neges e-bost hon ac unrhyw ffeiliau sydd ynghlwm wrthi yn gwbl
gyfrinachol ac wedi'u bwriadu at sylw y person neu sefydliad y maent wedi
eu cyfeirio ato yn unig. Na chaniateir i chi adolygu, ailanfon, lledaenu
na defnyddio'r wybodaeth uchod ar unrhyw gyfrif: peidiwch a chymryd unrhyw
gamau o ganlyniad a gan ddibynnu arni. Os ydych wedi derbyn y neges e-bost
hon ar gam, wnewch chi hysbysu'r anfonydd ar unwaith a dileu'r e-bost a'i
chynnwys oddi ar eich system os gwelwch yn dda. Barn neu safbwyntiau'r
awdur yw'r rhai a fynegir yn y neges e-bost hon ac nid ydynt yn adlewyrchu
o anghenraid barn neu safbwyntiau Gwasanaeth Tan Ac Achub De Cymru onis
dywedir yn bendant fel arall. Bydd pob eitem o bost a anfonir i'r
cyfeiriad hwn yn cael ei monitro gan sustem e-bost corfforaethol y
Gwasanaeth Tan ac efallai y caiff ei harchwilio gan berson arall, sy ddim
o reidrwydd y derbynnydd gwreiddiol, er mwyn dod o hyd i ddefnydd o
ddeunydd anaddas neu dorri rheolau polisiau. Os nad yw hyn yn dderbyniol i
chi, peidiwch a defnyddio'r dull yma o gyfathrebu a Gwasanaeth Tan Ac
Achub De Cymru.

 

References

Visible links
1. mailto:[South Wales Fire Service request email]

Holley, Mark (Admin Officer - Information Management), South Wales Fire & Rescue Service

1 Attachment

Hi Katie

 

In response to your FOI request please find the attached

 

Regards

 

Mark

 

Mark Holley

Information Management

Business Support Unit

Tel: 01443 232705

[mobile number]

Email: [email address]

 

- -

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the recipient(s) only. Any review,
retransmission, dissemination or other use of, or taking any action in
reliance upon this information by persons or entities other than the
intended recipient(s) is prohibited. If you have received this e-mail in
error please notify the sender immediately and destroy the material
whether stored on a computer or otherwise. Any views or opinions presented
within this e-mail are solely those of the author and do not necessarily
represent those of South Wales Fire and Rescue Service, unless otherwise
specifically stated. All mail sent to and from this address will be
monitored by our corporate e-mail system and may be scrutinised by persons
other than the addressee for unsuitable content or contraventions of
policy. If this is unacceptable to you please do not use this method of
communication with the South Wales Fire and Rescue Service.

 

Mae'r neges e-bost hon ac unrhyw ffeiliau sydd ynghlwm wrthi yn gwbl
gyfrinachol ac wedi'u bwriadu at sylw y person neu sefydliad y maent wedi
eu cyfeirio ato yn unig. Na chaniateir i chi adolygu, ailanfon, lledaenu
na defnyddio'r wybodaeth uchod ar unrhyw gyfrif: peidiwch a chymryd unrhyw
gamau o ganlyniad a gan ddibynnu arni. Os ydych wedi derbyn y neges e-bost
hon ar gam, wnewch chi hysbysu'r anfonydd ar unwaith a dileu'r e-bost a'i
chynnwys oddi ar eich system os gwelwch yn dda. Barn neu safbwyntiau'r
awdur yw'r rhai a fynegir yn y neges e-bost hon ac nid ydynt yn adlewyrchu
o anghenraid barn neu safbwyntiau Gwasanaeth Tan Ac Achub De Cymru onis
dywedir yn bendant fel arall. Bydd pob eitem o bost a anfonir i'r
cyfeiriad hwn yn cael ei monitro gan sustem e-bost corfforaethol y
Gwasanaeth Tan ac efallai y caiff ei harchwilio gan berson arall, sy ddim
o reidrwydd y derbynnydd gwreiddiol, er mwyn dod o hyd i ddefnydd o
ddeunydd anaddas neu dorri rheolau polisiau. Os nad yw hyn yn dderbyniol i
chi, peidiwch a defnyddio'r dull yma o gyfathrebu a Gwasanaeth Tan Ac
Achub De Cymru.