Dear ACTSO Ltd,
Can you please tell me the following
The amount of tobacco seized by Trading standards officers across all authorities in the UK in the past 5 years.
The amount of Alcohol seized by Trading Standards officers across all authorities in the UK in the past 5 years.
The number of times Trading Standards officers have requested HMRC officers to assist them on visits across all authorities in the UK in the past 5 years.
The number of times that HMRC has refused to assist Trading standards on visits.
The number of times that Trading Standards officers have referred matters from visits to other law enforcement agencies, such as the police, Immigration, MHRA.
I am happy to recieve a these as a collective figure rather than broken down for each authority.
Thank you for your enquiry. National Trading Standards role is to provide grant funding to certain local authorities to carry out specified trading standards work. All general trading standards functions are delivered by your local trading standards office, they will be occasionally contactable, however they usually require you to contact the Citizens Advice Consumer Service for all first-tier advice.
The Citizens Advice Consumer Service is a government funded service and is different from the local Citizens Advice Bureaux. You can contact this service via the helpline on 0808 223 1133. They will provide you with advice on your rights and pass details of your complaint on to the local trading standards where appropriate.
If you are a resident of Scotland, you will need to contact Advice Direct Scotland on 0808 164 6000.
If you are a resident of Northern Ireland, the number is 0300 123 6262.
If you want to attempt to contact your local trading standards office directly, this can be done using this link https://www.tradingstandards.uk/consumers by scrolling to the bottom of the page and entering your postcode. If this directs you to the Citizens Advice Consumer Service then you can try to make contact with trading standards by contacting your local council.
Executive Support Coordinator
National Trading Standards
Email: [email address]
ACTSO Ltd is a subsidiary company of the Trading Standards Institute. Registered in England and Wales. Register Number 8091348. Registered office: 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon, Essex SS15 6TH VAT Reg. No GB 795 8626 60
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