HMRC Claims By Mytle Lloyd on Scams

Anthony Mills made this Freedom of Information request to HM Revenue and Customs This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear HM Revenue and Customs,

It has been reported in the press as a statement of Myrtle Lloyd, director general of customer services, that HMRC has received 58,000 reports of scammers offering fake tax rebates.

Please confirm a split of how HMRC received these, eg, by post, telephone.

Please provide a postal address and telephone number to report scam emails to.

Is each report about the same business or is it about multiple businesses?

Has HMRC done any work to verify that reports are actually scams? How many of the 58,000 reports has HMRC checked to determine if they were scams?

Out of any reports checked how many were HMRC able to say were both scams and genuine. i.e. please provide a number of each category.

What criteria do HMRC use to determine if a report is genuinely a scam?

Of the 58,000 reported services, how many has HMRC checked to determine if they are registered for money laundering purposed with HMRC as an accountancy provider?

Please provide some images of the most frequent tax rebate scam notifications HMRC received in 2023.

Yours faithfully,

Anthony Mills

Team, FOI, HM Revenue and Customs

Our ref: FOI2023/79652

Dear Anthony Mills,

Thank you for your request, which was received on 19 October.

Please remember to quote the reference number above if you need to contact
us about this request again.

We aim to respond to all freedom of information requests within 20 working
days. We will either send you the information you have asked for or let
you know why we can't.

If we can't reply by 16 November 2023, we will write to let you know the
reason and when you can expect a response.

Yours sincerely

HMRC Information Rights Unit

Team, FOI, HM Revenue and Customs

1 Attachment

Dear Anthony Mills,

We are writing in response to your request for information, received 19
October.

Yours sincerely,

HMRC Freedom of Information Team

Team, FOI, HM Revenue and Customs

2 Attachments

Dear Anthony Mills,

We are writing in response to your request for information, received 19
October. Apologies, our last reply was missing the attachment.

Yours sincerely,

HMRC Freedom of Information Team