Dear Transport for London,

Could you please clarify if being diagnosed as HIV-positive will make someone eligible for Freedom pass?

It is to be noted that HIV diagnosis is considered as a long-term disability and protected condition under
Equality Act 2010?

Yours faithfully,
Sam

FOI, Transport for London

Dear Sam

 

Thank you for your email.

 

We have passed your inquiry onto TfL's customer services to respond to you
directly.

 

In the meantime, you can contact them on 0843 222 1234.

 

Yours sincerely

 

Eva Hextall

FOI Case Officer

 

show quoted sections

Transport for London

Ref:  1011674972  

 

Date 24.12.2012 

 

Dear Sam,

 

Thank you for your email to the Oyster Card Helpdesk.

 

Freedom Passes are paid for and issued by local councils.  I would
therefore suggest that you contact them directly with your query.  The
Freedom Pass Helpline number is 0845 275 7054 (Mon - Fri 09.00 - 17.00,
and their email address is [1][email address].uk 

 

Please do not hesitate to contact us if you need any further help.

 

Kind regards

 

George Wu

Customer Services

 

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References

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1. mailto:[email address]
2. https://custserv.tfl.gov.uk/icss_csip/So...
3. https://custserv.tfl.gov.uk/icss_csip/in...

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