Highway or road maintenance contracts

Thank you for contacting Reading Borough Council regarding a Freedom of
Information Request. If this is the first time you have contacted us with
this request, we will log and pass this on for a response to be prepared
for you. If you are requesting an update regarding a request you have sent
in previously that our team is dealing with, we will reply to your e-mail
shortly.

Kind Regards

Customer Relations Team

0118 937 2905

If you have contacted us with an FOI or Subject Access Request, please
note:

We have been assessing the impact of Coronavirus (COVID-19) on our ability
to continue to deliver our services in respect of  FOI requests and
Subject Access Requests, while at the same time protecting our colleagues.

We have been reviewing the developments and Government announcements on a
daily basis and have closely followed the advice issue by Public Health
England.

Our staff are working from home, flexibly, and we will endeavour to
continue to deal with your open enquiry however, there may be some
interruption to those making contact with us for the first time. This
means, during this time, we will log any new enquires received however we
may not be able to deal with it fully until the current crisis is over. If
you have already registered an FOI or SAR, with us, we may continue to
work on it and but please be aware our ability to progress cases may be
limited. This is because the Council is a front line response service and
considerable effort is being made to keep essential services running by
redeploy staff from other areas. In that context, we have to make
difficult decisions and it might take a bit longer to respond to your
enquiry.

We appreciate your support and understanding at this challenging time as
we endeavour to maintain essential services while protecting our staff and
customers.  We will update our website regularly to keep you informed.

Dear Mr Blair

Please take this e-mail as an acknowledgement of your request for information under the provisions of the Freedom of Information Act (2000), received by Reading Borough Council on 28 August 2020. This has now been passed to the appropriate officer for a response.
In accordance with the Act, you can expect to receive a formal response to your enquiry by the 28 September 2020.

We may contact you prior to this date if we require further information from you or if we require longer than 20 working days in order to respond to you.

Yours sincerely

Mr N Bullough
Customer Relations Officer
Customer Relations Team| Directorate of Resources
Civic Office
Bridge Street
Reading Borough Council
RG1 2LU
0118 937 2726 (Internal ext 72726)
Website | Facebook | Twitter | YouTube

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OFFICIAL

Dear Mr Blair

Re - Freedom of Information Request Term Contracts Highway Maintenance

Please find attached our response to your freedom of information request.
Please accept my apology for the delay in responding.

SAM SHEAN

Streetcare Services Manager

Environmental & Commercial Services | Economic Growth & Neighbourhoods
Directorate

Reading Borough Council 19 Bennet Rd, Reading, RG2 0QX

M: 0771 516 7880 (O) 0118 937 2138 (72138) ([1][email address])

Environmental & Commercial Services:
[2]www.reading.gov.uk/commercialservices ;     
[3][email address]

[4]Website | [5]Facebook | [6]Twitter | [7]YouTube       

             [8]Clean-Britain-Awards-Winner.Logo png

OFFICIAL

The information in this e-mail is confidential to the intended recipient to whom it has been addressed and may be covered by legal professional privilege and protected by law. Reading Borough Council does not accept responsibility for any unauthorised amendment made to the contents of this e-mail following its dispatch. If received in error, you must not retain the message or disclose its contents to anyone. Please notify us immediately quoting the name of the sender and the addressee and then delete the e-mail. Reading Borough Council has scanned for viruses. However, it is your responsibility to scan the e-mail and attachments (if any) for viruses. Reading Borough Council also operates to the Protective Document Marking Standard as defined for the Public Sector. Recipients should ensure protectively marked emails and documents are handled in accordance with this standard (Re: Cabinet Office - Government Security Classification).

References

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6. http://www.twitter.com/readingcouncil
7. http://www.youtube.com/readingbc