Highland Vehicle Noise Complaints

The request was successful.

Dear Highland Council,

Under the Freedom of Information Act, I would like to request the total number of noise complaints relating to vehicle noise, received by the council in the last year (2020).

If you require any further information or clarification, please do not hesitate to get in touch.

Yours faithfully,

Jamie Dixon

Highland Council

Case Ref: HC0226-8322  
Dear Mr Dixon, 
We acknowledge receipt of your request for information under the
FOI legislation received on 17/02/2021.
Subject: 
Vehicle Noise Complaints
Request Detail:
Under the Freedom of Information Act, I would like to request the total
number of noise complaints relating to vehicle noise, received by the
council in the last year (2020).
The Highland Council will endeavour to respond within the legislative time
scale of 20 working days from date of receipt unless further clarification
of your request is required.
Further information on response times can be found at:
[1]http://www.itspublicknowledge.info/YourR...
Yours Sincerely,
The Highland Council
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Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

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Customer Resolution & Improvement Team, Highland Council

1 Attachment

Dear Mr Dixon

 

Request for information under the Freedom of Information (Scotland) Act
2002

 

With regard to your request for information – Vehicle Noise

 

Please see attached a copy of spreadsheet from our system showing all
those noise complaints received within 2020 that have reference to a
vehicle. Unfortunately we do not specifically record vehicle noise as a
specific category and it is simply recorded against “Noise-Other”.

I have included complaints relating to motocross bikes as complaint does
not differentiate between road/off road vehicles.

 

Total number is 18 complaints, albeit 12 of them relate to motocross bikes
at the same site.

 

Under Section 20 of the Freedom of Information (Scotland) Act 2002 you
have the right to request that the Highland Council reviews any aspect of
how it has dealt with your request. This requirement for review should be
put in writing to the Freedom of Information Officer, Chief Executive’s
Office, Glenurquhart Road, Inverness IV3 5NX, within 40 working days of
receipt of this letter. The request should include details of the
information requested and the aspects of the Highland Council’s response
which you are not satisfied with.

 

If you are subsequently dissatisfied with the outcome of the Council's
review, you have the right to appeal to the Scottish Information
Commissioner under Section 47 of the Act, within six months of receiving
the Council's review response.

 

Further guidance on information request reviews and right to appeal can be
found on the Scottish Information Commissioner website at
[1]www.itspublicknowledge.info.

 

Yours sincerely

Marianne Grech,  Customer Services Officer, on behalf of Senior
Environmental Health Officer

Customer Resolution & Improvement Team

 

Unless related to the business of The Highland Council, the views or
opinions expressed within this e-mail are those of the sender and do not
necessarily reflect those of The Highland Council, or associated bodies,
nor does this e-mail form part of any contract unless so stated.
Mura h-eil na beachdan a tha air an cur an cèill sa phost-d seo a'
buntainn ri gnothachas Chomhairle na Gàidhealtachd, 's ann leis an neach
fhèin a chuir air falbh e a tha iad, is chan eil iad an-còmhnaidh a'
riochdachadh beachdan na Comhairle, no buidhnean buntainneach, agus chan
eil am post-d seo na phàirt de chunnradh sam bith mura h-eil sin air
innse.

References

Visible links
1. http://www.itspublicknowledge.info/