Heathrow Airport ticket vending machines that print the free blue tickets for travelling on the Elizabeth Line and Heathrow Express between the terminals.
Dear Transport for London,
For each of those machines at T123/T4/T5 that print out the free blue tickets (i am not sure how many there are exactly but i think there are maybe three or four at each of three stations so maybe about ten or eleven or twelve in total) i would like to know the total amount of tickets issued since they were installed a few years ago. For each machine please advise the machine number (the four digit number) and station it is at (which of T123/T4/T5 it is at) and date it was installed and most importantly the total amount of tickets it has issued since it was installed. Thank you for this.
Yours faithfully,
Charles Baker
Dear Mr Baker
TfL Ref: 1350-2223
Thank you for your request received by Transport for London (TfL) on 1 September 2022. Please accept my apologies for the delay in acknowledging your correspondence.
We will aim to issue a response by 28 September 2022 in accordance with the Freedom of Information Act 2000 and our information access policy.
We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.
We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.
In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.
Yours sincerely
Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
Dear Mr Baker
TfL Ref: 1350-2223
Thank you for your request received by us on 1 September 2022 asking for
information about Heathrow Airport ticket vending machines.
Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.
You asked:
Heathrow Airport ticket vending machines that print the free blue tickets
for travelling on the Elizabeth Line and Heathrow Express between the
terminals.
For each of those machines at T123/T4/T5 that print out the free blue
tickets (i am not sure how many there are exactly but i think there are
maybe three or four at each of three stations so maybe about ten or eleven
or twelve in total) i would like to know the total amount of tickets
issued since they were installed a few years ago.
For each machine please advise the machine number (the four digit number)
and station it is at (which of T123/T4/T5 it is at) and date it was
installed and most importantly the total amount of tickets it has issued
since it was installed. Thank you for this.
Unfortunately, Transport for London does not hold the information you have
requested as these ticket machines at these locations are operated by
Heathrow Airport Limited, which owns and operate the station in
conjunction with Heathrow Express. In these circumstances you may wish to
contact these companies directly via the following links; however, please
note that as private operators they are not legally obliged to respond to
Freedom of Information Act requests:
[1]https://www.heathrow.com/contact-us
[2]https://www.heathrowexpress.com/about-us...
Please see the attached information sheet for details of your right to
appeal.
Yours sincerely
Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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