Heaters on TfL London Buses

Mohshin Ahmed made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Transport for London,

1. Please can you let us know whether heating on London buses is a TfL requirement and on bus drivers cabs?

2. Does TfL make sure that bus operators are ensuring a working heater for passengers and the bus drivers?

Yours faithfully,

Moe
ULLB

FOI, Transport for London

Dear Mr Ahmed

 

Our ref: FOI-1332-1819/GH

 

Thank you for your request received by Transport for London (TfL) on 11
August 2018 asking for information about heaters on TfL London Buses.

 

Your request will be processed by TfL, the Greater London Authority and
its subsidiaries to provide you with a response in accordance with the
Freedom of Information Act 2000 and our information access policy.

 

A response will be sent to you by 10 September 2018. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

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References

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1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

Dear Transport for London,

Can i ask why it has been delayed?

Yours faithfully,

Mohshin Ahmed

FOI, Transport for London

1 Attachment

Dear Mr Ahmed

 

Our ref: FOI-1332-1819/GH

 

Thank you for your request received by Transport for London (TfL) on 11
August 2018 asking for information about heaters on TfL London Buses. I am
sorry for the delay in replying.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

1.    Please can you let us know whether heating on London buses is a TfL
requirement and on bus drivers cabs?

 

We can confirm that the TfL vehicle specification for London buses does
state that heating is a requirement on the bus.

 

2.    Does TfL make sure that bus operators are ensuring a working heater
for passengers and the bus drivers?

 

Operators are required to ensure that buses are properly maintained and
any faults, including those with the heating system, are rectified. TfL
carry out monitoring of vehicles to ensure that the required standards are
met, and any issues reported through our customer contact centre are
reported to the relevant bus operator.

 

If this is not the information you are looking for please do not hesitate
to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/