Heart palpitations 999 calls

The request was successful.

Dear South Western Ambulance Service NHS Foundation Trust,

I would like to know how many 999 calls were attended to whereby the patient was having Heart palpitations or reporting fast-beating, fluttering or pounding heart.

For the years...

2019
2020
2021
2022

Yours faithfully,

Shaun King

Information Governance, South Western Ambulance Service NHS Foundation Trust

4 Attachments

Dear  Shaun

 

Thank you for your Freedom of Information Request.

 

We will deal with this request in accordance with your right of access to
information we hold under the Freedom of Information Act and I attach a
leaflet containing further information about both your rights and our
obligations under this legislation.

 

If you have any questions please do not hesitate to email us at
[South Western Ambulance Service NHS Foundation Trust request email]

 

 

Kind Regards

 

Emily Jones / Information Governance Assistant/  Peer Support Guardian and
Unison Disability and Equality Lead

[1]cid:image002.png@01D6ADFB.A373CC40[2]cid:image003.jpg@01D6AEA3.63608320       [3]cid:image004.png@01D6AEA3.63608320
South Western Ambulance Service NHS Foundation Trust

Direct Line 01392 261500 | Web [4]www.swast.nhs.uk | E-Mail
[5][email address]

Trust Headquarters, South Western Ambulance Service, Unit 3, Abbey Court,
Eagle Way, Sowton Industrial Estate,, EX2 7HY

 

 

 

 

 

 

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Trust and any attachments are confidential and may be privileged. If you
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References

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Information Governance, South Western Ambulance Service NHS Foundation Trust

1 Attachment

 

Dear Shaun

 

I refer to our acknowledgement on 12/ 12/22 in respect of your request for
information under the provisions of the Freedom of Information Act.  We
are able to provide the following information:

 

Information requested Trust response
I would like to know how many 999 Year Number of Responses
calls were attended to whereby the 2019 462
patient was having Heart 2020 636
palpitations or reporting  2021 657
fast-beating, fluttering or pounding 2022 471
heart.

 

For the years...

 

2019

2020

2021

2022

 

 
   
   
   

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

However, if you are dissatisfied with our response, you also have the
right to make use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr William Warrender

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Warrender will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

 

If you are unhappy with the response to your complaint, or findings of the
Panel, you can contact the Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

 

Kind regards,

 

Information Governance Team
South Western Ambulance Service NHS Foundation Trust

 

Direct Line  | Web [1]www.swast.nhs.uk | E-Mail
[email address]

,

 

This email is sent on behalf of South Western Ambulance NHS Foundation
Trust and any attachments are confidential and may be privileged. If you
are not the intended recipient, please notify the sender immediately by
return e-mail, and then delete the email without making any copies or
disclosing the contents to any other person. Email transmission cannot be
guaranteed to be secure or error or virus free. You should carry out your
own virus check before opening any attachment.

References

Visible links
1. http://www.swast.nhs.uk/