Healthcare Operations department - information request

Clive Townsend made this Freedom of Information request to University Hospitals of North Midlands NHS Trust as part of a batch sent to 182 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request is waiting for clarification. If you are Clive Townsend, please sign in to send a follow up message.

Dear University Hos​pitals of North Midlands NHS Trust,

Please could you provide the following information:

How many staff do you currently employ to undertake RTT validation tasks?
How many more permanent or temporary staff are expected to be needed over the next 12 months?
How many open RTT pathways do you have currently?

How many staff do you currently employ to undertake clinical coding validation tasks?
How many more permanent or temporary staff are expected to be needed over the next 12 months?

Do you operate and utilise a live bed state system?
Has your organisation implemented any centralised or 24 hour bed management process, or have an automatic electronic utilisation data capture solution.
If so, which processes or solutions are in use?

What is the name, job title, and department contact email address of the primary decision maker for change control of the bed state process?

How many Urgent Care/Emergency Department staff have access to the spine lookup and validation service to verify demographics at the point of patient registration?

Yours faithfully,

Clive Townsend

FOI, University Hospitals of North Midlands NHS Trust

Dear Mr Townsend

 

UHNM has received several requests  that  are asking for similar
information  that are  clearly from the same person/company, therefore we
are  contacting you to inform you that under section 12 of the FOI Act we
were aggregating these  requests on Human Resources - processing of
organisation staff, Healthcare Operations department and Information
department - coding and activity information

 

 

Your new reference number for all requests  is 546-1920

 

The section 12 exemption states:

 

The authority can combine related requests received within a period of 60
consecutive days from:

•             The same person or

•             People who appear to be acting in concert or in pursuance of
a campaign.

 

 

The FOI Act sets out a twenty working day timescale for requests to be
completed by. We will always try to complete your request within this
timeframe. We will let you know whether the Trust holds the information
you have requested, and we will contact you as soon as possible if we are
delayed in our response for some reason. If we require further information
from you or we need you to further explain your request before we can
continue to process it we will also contact you. 

 

Please note:

·         The Freedom of Information Act does not provide access to
personal records. This sits within Access to Medical Records.  They can be
contacted via Ministries Office [1][email address]   

·         If we request any clarification from you to help us respond to
your request, the 20 working day deadline freezes until the requested
clarification has been received.

·         If we suspect that the request has come from a Pseudonym (false
name) we will request proof of identity before processing your request, As
provision of a Pseudonym invalidates a request.

 

 

Yours,

 

Information Governance Team

University Hospitals of North Midlands NHS Trust

 

 

 

 

 

 

 

The contents of this email and any attachments are confidential to the
intended recipient. If you are not the intended recipient please do not
use or publish its contents. Please contact the sender immediately and
then delete the email. The unauthorised use, disclosure, transmission,
copying or alteration of this message is strictly forbidden. Opinions,
conclusions and other information expressed in this message are not given
or endorsed by the UHNM unless such information is transmitted in the
normal course of its business.

References

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1. mailto:[email address]

FOI, University Hospitals of North Midlands NHS Trust

1 Attachment

Dear Mr Townsend

 

I have been asked to contact you to seek clarification on your request.
Your request states

 

As per the aggregated requests in the attached spread sheet:

 

 

To continue with your request we require clarification on the queries we
have put into the spread sheet

 

 

Your request will therefore be paused until we fully understand the
information requested. We will continue to process your request when we
understand the information requested. If we do not hear from you within
two months we will close your request

 

 

Yours,

Information governance team

University Hospital of North Midlands NHS Trust

 

 

 

 

 

The contents of this email and any attachments are confidential to the
intended recipient. If you are not the intended recipient please do not
use or publish its contents. Please contact the sender immediately and
then delete the email. The unauthorised use, disclosure, transmission,
copying or alteration of this message is strictly forbidden. Opinions,
conclusions and other information expressed in this message are not given
or endorsed by the UHNM unless such information is transmitted in the
normal course of its business.

FOI, University Hospitals of North Midlands NHS Trust

1 Attachment

Dear Mr Townsend

 

Thank you, however, we have found your response sent yesterday 2/2/20
 somewhat confusing as there is no differential with our questions and
your answers, therefore we have re-attached the spread with what we
believe you have answered. We require you  to confirm that we have
understood your responses correctly before we can proceed.

 

In addition  there appears to have been a typo in our request for
clarification ( our apologies)

 

Line 9 ) Do you have an automated system to manage ESR?         Please
clarify "What do they mean by "manage" ESR"? ( highlighted in yellow)

 

Your request will therefore be paused until we fully understand the 
information requested. We will continue to process your request when we 
understand the information requested. If we do not hear from you within 
two months we will close your request

 

 

  

 

Yours,

 

Information governance team

 

University Hospital of North Midlands NHS Trust

 

 

 

 

The contents of this email and any attachments are confidential to the
intended recipient. If you are not the intended recipient please do not
use or publish its contents. Please contact the sender immediately and
then delete the email. The unauthorised use, disclosure, transmission,
copying or alteration of this message is strictly forbidden. Opinions,
conclusions and other information expressed in this message are not given
or endorsed by the UHNM unless such information is transmitted in the
normal course of its business.

FOI, University Hospitals of North Midlands NHS Trust

2 Attachments

Dear  Mr Townsend,

 

Please find the response to your FOI request attached

 

Many thanks,

 

IG Team

University Hospitals of North Midlands

NHS Trust

 

 

 

 

The contents of this email and any attachments are confidential to the
intended recipient. If you are not the intended recipient please do not
use or publish its contents. Please contact the sender immediately and
then delete the email. The unauthorised use, disclosure, transmission,
copying or alteration of this message is strictly forbidden. Opinions,
conclusions and other information expressed in this message are not given
or endorsed by the UHNM unless such information is transmitted in the
normal course of its business.