Haulage Companies spilling litter

Peter Silverman made this Freedom of Information request to Highways England Company Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Highways England Company Limited,

In this communication to Ed Daisy MP of 18th February 2018
http://www.cleanhighways.co.uk/wp-conten...
you wrote:
------
Lorries travelling along our roads without properly netted loads are a major source of litter. Our inspection teams are also identifying haulage companies that have inadequate containment of loads.
Once the offenders are recognised, the relevant company will be contacted highlighting the implications of insufficient covered loads, possible penalties and the impact it has on our network.
------

Please let me have copies of 5 such communications to the relevant companies made within the last year.

Yours faithfully,

Peter Silverman

Highways England, Highways England Company Limited

This is an automated response:

 

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If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
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the road you’re interested in isn’t on this map it will fall under the
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
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References

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http://www.highways.gov.uk/publications/...
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https://www.gov.uk/find-your-local-council
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4. https://www.surveymonkey.co.uk/r/HECCC
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6. mailto:[Highways England request email]

FOI Advice, Highways England Company Limited

Dear Mr Silverman

Our Ref: 759,883

I refer to your request for information dated 19 February 2018 in which you have asked for copies of 5 communications to the relevant haulage companies mentioned in our letter to Ed Vaisey MP on the 18 February.

Unfortunately, due to an administrative error my team have not forwarded your request, which is due today, to the correct team. Please accept my sincere apologies for this oversight and be assured that I have now forwarded your request to the correct team who will search our records and confirm whether we hold the information you have requested.

If you are unhappy with the way we have handled your request you may ask for an internal review within 2 months of the date of this response for Freedom of Information requests and within 40 days for Environmental Information Regulations requests.

Our internal review process is available at: https://www.gov.uk/government/organisati...

If you require a print copy, please phone the Information Line on 0300 123 5000; or e-mail [Highways England request email]. You should contact me if you wish to complain.

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Yours sincerely

Layla Beckett, Freedom of Information Officer
Highways England | Piccadilly Gate | Store Street | Manchester | M1 2WD
Web: http://www.highways.gov.uk

show quoted sections

OPSSESecretariat, Highways England Company Limited

2 Attachments

Dear Mr Silverman

Please find attached our response to your FOI request of 19 February 2018.

 

Kind regards

 

Nancy Etheridge

Nancy Etheridge
Highways England | Bridge House | 1 Walnut Tree Close | Guildford | Surrey
| GU1 4LZ
Web: [1]http://www.highways.gov.uk

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[2]https://www.gov.uk/government/organisati... |
[3][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.highways.gov.uk/
2. https://www.gov.uk/government/organisati...
3. mailto:[Highways England request email]

Dear OPSSESecretariat,

My request was not limited to Area 3 as implied in para 2 of Jacqueline Laudy's letter of 16th April.

You have only supplied 1 communication whereas I had asked for 5.

Please remedy.

Yours sincerely,

Peter Silverman

OPSSESecretariat, Highways England Company Limited

1 Attachment

  • Attachment

    Highways England Response CRS 759883 FOI request Haulage Company Communications.pdf

    170K Download View as HTML

Dear Mr Silverman,

 

Please see attached our reply to your email below.

 

Kind Regards

 

Jacqueline Laudy, Team Executive

Business Management Team

Highways England | Bridge House | 1 Walnut Tree Close | Guildford | Surrey
| GU1 4LZ

Web: [1]http://www.highways.gov.uk

 

 

 

 

show quoted sections

Peter Silverman

Dear OPSSESecretariat,

On 24th April I wrote to you as follows:
--------
"Dear OPSSESecretariat,

My request was not limited to Area 3 as implied in para 2 of Jacqueline Laudy's letter of 16th April.

You have only supplied 1 communication whereas I had asked for 5.

Please remedy".
--------
You have not done so. Instead I have received another letter dated 17th May, from her saying:
--------
"In the South East, Area 4, Area 5/M25 and the A249 DBFO contract of Highways England’s network we have not had to contact any Haulage Companies during this period of time. Therefore, there are no other communications to add to the one we sent previously.

If you would like any further information please confirm whether your request relates to the whole of Highways England network or a specific area".
-------

My request was addressed to Highways England and did not limit itself to any specific area. I do not therefore need to confirm that it related to the whole of the HE network as it is obvious that it does so.

Please comply with my request accordingly. If I do not hear within the next week that you will be doing so within an acceptable time scale I will submit a formal complaint to the Information Commissioner.

Peter Silverman

Peter Silverman

Dear OPSSESecretariat,

In my request I referred to your colleague, Anne Nugent's, letter to ED Vaisey MP of 16th Feb 2018 in which she said::

"Lorries travelling along our roads without properly netted loads are a major source of litter. Our inspection teams are also identifying haulage companies that have inadequate containment of loads.

Once the offenders are recognised, the relevant company will be contacted highlighting the implications of insufficient covered loads, possible penalties and the impact it has on our network".

I had asked for "copies of 5 such communications to the relevant companies made within the last year"

You have only been able to supply one as, presumably, only one such communication was ever made. [If this tuns out not to be the case you can still send me copies of the missing communications]

I have therefore concluded that the letter to Ed Vaisey was misleading.

I am happy to leave things at that and see no point in making a complaint to the Information Commissioner.

Yours sincerely,

Peter Silverman