Has any service made a complaint about South Staffordshire and Shropshire Health care NHS fountation Trust in the last 7 years, which service bought the complaint.

The request was successful.

Dear NHS Improvement,
Has any service bought a complaint against SSSFT in the last 7 years to NHS improvement or Monitor.

Yours faithfully,

Juila Carter

FOI (NHS IMPROVEMENT - T1520), NHS Improvement

Dear Ms Carter, ,

Receipt of your request for information by email dated 30 November 2017 is acknowledged.

NHSI will respond promptly to your request within 20 working days following the date of receipt, so by 2 Jan 2017.

Yours sincerely,

NHS Improvement

T 0203 747 0000
W improvement.nhs.uk
First floor Wellington House, 133-155 Waterloo Road, London SE1 8UG

Follow us on: Twitter | LinkedIn

NHS Improvement is responsible for overseeing foundation trusts, NHS trusts and independent providers. We offer the support these providers need to give patients consistently safe, high quality, compassionate care within local health systems that are financially sustainable. By holding providers to account and, where necessary, intervening, we help the NHS to meet its short-term challenges and secure its future.

NHS Improvement is the operational name for the organisation that brings together Monitor, NHS Trust Development Authority, Patient Safety, the National Reporting and Learning System, the Advancing Change team and the Intensive Support Teams.

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FOI (NHS IMPROVEMENT - T1520), NHS Improvement

Dear Ms Carter

 

I am writing to you further in regards to information you have requested
pursuant to the Freedom of Information Act 2000.

 

I understand the terms of your request is as follows:

 

Has any service bought a complaint against SSSFT in the last 7 years to
NHS improvement or Monitor.

 

NHS Improvement require some clarification to enable us to proceed with
your request.

 

Please can you clarify if you requesting whether any other organisation
has made a complaint about South Staffordshire and Shropshire Health care
NHS fountation Trust to NHS Improvement?

 

I look forward to your reply.

 

Yours Sincerely,

 

NHS Improvement

 

Follow us on: [1]Twitter | [2]LinkedIn

 

NHS Improvement is responsible for overseeing foundation trusts, NHS
trusts and independent providers. We offer the support these providers
need to give patients consistently safe, high quality, compassionate care
within local health systems that are financially sustainable. By holding
providers to account and, where necessary, intervening, we help the NHS to
meet its short-term challenges and secure its future.

 

NHS Improvement is the operational name for the organisation that brings
together Monitor, NHS Trust Development Authority, Patient Safety, the
National Reporting and Learning System, the Advancing Change team and the
Intensive Support Teams.

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Dear FOI (NHS IMPROVEMENT - T1520),

To Clarify has any other health service, health care provider or private health care service, made a complaint to Monitor about SSSFT in the last 7 years

Yours sincerely,

Juila Carter

Dear FOI (NHS IMPROVEMENT - T1520

I would like to know if any organisation has made a complaint against SSSFT, either to NHS improvement or to your predecessor Monitor

Yours sincerely,

Juila Carter

Dear NHS Improvement,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of NHS Improvement's handling of my FOI request 'Has any service made a complaint about South Staffordshire and Shropshire Health care NHS fountation Trust in the last 7 years, which service bought the complaint.'.

I wish to know if any organisation has complained about SSSFT in the last 7 years either to NHS improvement or to your predecessor Monitor.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/h...

Yours faithfully,

Juila Carter

FOI (NHS IMPROVEMENT - T1520), NHS Improvement

Dear Ms Carter

 

Thank you for your email.

 

Please note, NHS Improvement are still finalising a response to your
original FOI request and we will endeavour to respond to your query no
later than by the 19^th of January, 2018.

 

Kind regards

 

NHS Improvement

 

Follow us on: [1]Twitter | [2]LinkedIn

 

NHS Improvement is responsible for overseeing foundation trusts, NHS
trusts and independent providers. We offer the support these providers
need to give patients consistently safe, high quality, compassionate care
within local health systems that are financially sustainable. By holding
providers to account and, where necessary, intervening, we help the NHS to
meet its short-term challenges and secure its future.

 

NHS Improvement is the operational name for the organisation that brings
together Monitor, NHS Trust Development Authority, Patient Safety, the
National Reporting and Learning System, the Advancing Change team and the
Intensive Support Teams.

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FOI (NHS IMPROVEMENT - T1520), NHS Improvement

1 Attachment

Dear Ms Carter

 

Please see the attached decision letter dated 19 January 2018.

 

Yours sincerely

 

NHS Improvement

T 0203 747 0000
W [1]improvement.nhs.uk
First floor Wellington House, 133-155 Waterloo Road, London SE1 8UG

 

Follow us on: [2]Twitter | [3]LinkedIn

 

NHS Improvement is responsible for overseeing foundation trusts, NHS
trusts and independent providers. We offer the support these providers
need to give patients consistently safe, high quality, compassionate care
within local health systems that are financially sustainable. By holding
providers to account and, where necessary, intervening, we help the NHS to
meet its short-term challenges and secure its future.

 

NHS Improvement is the operational name for the organisation that brings
together Monitor, NHS Trust Development Authority, Patient Safety, the
National Reporting and Learning System, the Advancing Change team and the
Intensive Support Teams.

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