Harrow on the Hill Bus Station.

Thomas made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,

I have noticed recently the toilets at this Bus Station always seem to be out of order with only this disabled toilets being active, is anything going to be done, ie repair work or refurbishment.

I didn’t know who to contact over this.

Yours faithfully,

Thomas

FOI, Transport for London

Dear Thomas

Thank you for your email. Your enquiry has been passed to our Customer Experience Team who will be best placed to assist you. They will respond in due course.

Your sincerely

FOI Case Management Team
Transport for London

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Customerservice, Transport for London

[1]Transport for London
Transport
for London
Ref: 12389107

20 September 2018

Dear Thomas

Thanks for your email of 17 September about the disabled toilets at Harrow
on the Hill bus station. I’m very sorry the toilets being out of order and
any discomfort caused due to this. It is unacceptable and I can imagine
frustrating. I have sent a report to our Bus Operations team to look into
why the toilets are closed and to re-open them ASAP.

Thanks again for contacting us. If there is anything else we can help you
with, please reply to this email. Alternatively, you can call us on 0343
222 1234 and we'll be happy to help you.

Kind regards

Yilmaz Hasan
Customer Service Adviser
Transport for London Customer Services

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