Hardship Payment interviews

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Dear Department for Work and Pensions,

I would like you to send me an electronic version of any information guidance toolkits given or accessible to staff who undertake Hardship Payment interviews and on how they reach calculations for an award, so they may be guided in what they do.

Yours faithfully,
Carole Muller

DWP freedom-of-information-requests, Department for Work and Pensions

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