Hard facilities Management Contract

Eliza Floyd made this Freedom of Information request to Post Office Limited This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Post Office Limited,

Under the Freedom of Information act please could I request the following details in relation to the Hard Facilities Management Contract that was awarded to Atalian Servest in 2021?

1. Extensions available to the contracts, including any extensions already taken?
2. Total contract value/spend to date?
3. Provide a PDF copy of the service specification and estate included?
4. Provide a PDF copy of the service specification and estate included?
5. Provided a list of the KPIs used on the contract?
6. Advise who the Senior Responsible Owner for the delivery of the contract?

Yours faithfully,

Eliza Floyd

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/00430

Dear Eliza Floyd,

Thank you for your request for information which was received on 14th
March. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 16th
April.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7E R

Dear [email address],

I have noticed a duplicate question in my initial request. Question 4 should read:
Provide a PDF copy of the quality questions and evaluation criteria used in the last procurement exercise?

Apologies for not spotting this error sooner.

Yours sincerely,

Eliza Floyd

information.rights, Post Office Limited

Dear Eliza,

Please accept our sincere apologies. There will be a delay in responding to your information request.

We can assure you that we are working to get your response to you and will do so as soon as possible. We have received a large number of requests and we are doing everything we can to respond to each request accurately and in a timely manner.

Thank you for your understanding.

Information Rights
Data Protection and Information Rights Team
100 Wood Street
London
EC2V 7ER

postoffice.co.uk

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information.rights@postoffice.co.uk, Post Office Limited

5 Attachments

Dear Eliza Floyd,

Apologies for the delay in responding to your request, we are currently
receiving a high volume of requests.

Please find the response attached relating to your Freedom of Information
request.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER