Hard and soft FM provision

Lee Fairhurst made this Freedom of Information request to Northern Care Alliance NHS Foundation Trust

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Salford Royal NHS Foundation Trust,

Under the Freedom of Information Act, please can you provide the following information:

1. Are any of your sites part of a PFI arrangement? If so, which site and what is the name of the special purpose company (ProjectCo) for the PFI?

2. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers Hard Facilities Management services?

3. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers the Soft Facilities Management services (if delivered in-house please state this):

a. Cleaning and Domestic Services
b. Patient Catering
c. Retail and staff & Visitor Catering Services
d. Portering and Logistics
e. Non-Emergency Patient Transport
f. FM Helpdesk
g. Hospital Switchboard
h. Security/manned guarding
i. Car Park Management
j. Linen & Laundry Services
k. Waste Management – off-site disposal

4. If these services (both Hard and Soft Facilities Management) are outsourced, please can you outline when these contracts were awarded, for how long, the contract value and when they are due to expire?

Yours faithfully,

Lee Fairhurst

PennineFOI atSalford, Northern Care Alliance NHS Foundation Trust

Good morning,

Combined request acknowledgement

Thank you for your recent Freedom of Information requests made in relation to information held by Pennine Acute Hospitals NHS Trust and Salford Royal Foundation Trust. You have made two identical or very similar FOI requests and the responses will both be dealt with in the same administrative process. You will receive one set of correspondence dealing with both requests.

Requests for information from one of the Care Organisations making up Pennine Acute Trust (Fairfield General Hospital, Rochdale Infirmary, The Royal Oldham Hospital and associated Community Services) are now processed from the Salford Royal NHS Foundation Trust base of the Northern Care Alliance.

From 1st April, 2021, North Manchester General Hospital (NMGH) joined Manchester University NHS Foundation Trust (MFT). If your request is in relation to NMGH, we will process your request on this occasion. However, any future requests will need to be sent to [email address]

To ease processing, please ensure ALL FOI related emails, including new requests, are sent to [Salford Royal NHS Foundation Trust request email] quoting the FOI reference numbers shown in the subject line of this acknowledgement

In accordance with Trust policy and the requirements of the Freedom of Information Act 2000, a period of 20 working days is assigned for processing your request. [Working days within the NHS refers to Mon-Fri.] We will provide you with an explanation if we find that there is any reason why this period may extend beyond the period prescribed by the Act.

Please contact us if you have any queries regarding the procedure.

Kind regards,

Freedom of Information Office
Northern Care Alliance
Salford/North Manchester/Oldham/Rochdale/Fairfield
Team Tel: Please note our offices are closed for the foreseeable future. The best way to contact the team is via email or Microsoft teams

show quoted sections

PennineFOI atSalford, Northern Care Alliance NHS Foundation Trust

1 Attachment

Link: [1]File-List

The Trust has now completed collation of data to support a response to
your recent Freedom of Information requests for Pennine Acute NHS Trust
and Salford Royal NHS Foundation Trust.


Details requested have been attached to this email.


We trust these details will assist with your enquiries.  If we can be of
any further assistance in the future please do not hesitate to contact us





As a Trust we are keen to monitor and improve the services we offer. We’d
be grateful if you could take the time to answer the following questions
and provide us with any other feedback that may assist us with this



|Were you satisfied with the handling of your request?     |YES/NO|
|Was your request handled in a timely manner?               |YES/NO|
|Were you provided with sufficient information to assist you with |YES/NO|
|your request? | |





Kind regards





Freedom of Information Office


Northern Care Alliance

Team Tel: Please note the team is currently working from home. The best
way to contact us is via email.


Email: [email address]

Web: www.pat.nhs.uk     www.srft.nhs.uk

twitter: @NCAlliance_NHS



show quoted sections