Hard and Soft FM

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Dear East and North Hertfordshire NHS Trust,

Under the Freedom of Information Act, please can you provide the following information:

1. Are any of your sites part of a PFI arrangement? If so, which site and what is the name of the special purpose company (ProjectCo) for the PFI?

2. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers Hard Facilities Management services?

3. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers the Soft Facilities Management services (if delivered in-house please state this):
a. Cleaning and Domestic Services
b. Patient Catering
c. Retail and staff & Visitor Catering Services
d. Portering and Logistics
e. Non-Emergency Patient Transport
f. FM Helpdesk
g. Hospital Switchboard
h. Security/manned guarding
i. Car Park Management
j. Linen & Laundry Services
k. Waste Management – off-site disposal

4. If these services (both Hard and Soft Facilities Management) are outsourced, please can you outline when these contracts were awarded, for how long, the contract value and when they are due to expire?

Yours faithfully,

Lee Fairhurst

ENH-TR, Foi (EAST AND NORTH HERTFORDSHIRE NHS TRUST), East and North Hertfordshire NHS Trust

1 Attachment

Good afternoon

Please see attached response to your Freedom of Information request.

Regards

Debbie Frame

Debbie Frame | Corporate Governance Officer Tel: 01438 284463 | Ext: 4463, Lister L68
#HereForPatients
#HereForEachOther
East and North Hertfordshire NHS Trust
Management Offices | Lister Hospital | Coreys Mill Lane | Stevenage |
Hertfordshire | SG1 4AB | www.enherts-tr.nhs.uk

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