Handling of Freedom of Information Requests

Mr B Howe made this Freedom of Information request to University of Reading

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear University of Reading,

I understand that you record information about Freedom of Information requests in an electronic format.

For each Freedom of Information request you have received (between starting to record Freedom of Information requests in an electronic format and today), please send me:

- subject
- date request received
- clarification requested
- clarification received
- date request was responded to
- working days taken
- outcome of any internal review (upheld or not)

I would prefer this information to be sent as a spreadsheet and / or CSV file.

Yours faithfully,

Mr B Howe

IMPS, University of Reading

Dear Mr Howe
This is to acknowledge receipt of your request for information below and to let you know it is being processed.

We'll get back to you as soon as we can, but in any case within 20 working days from 07/02/2018.
In the meantime, if you wish to add any further details or check on progress, please reply to this message, without altering the 'Subject:' line, so that we can track your input and respond promptly.

Yours sincerely,


Information Management & Policy Services (IMPS), University of Reading, Whiteknights, Reading, RG6 6AH
t: +44 (0)118 378 8981 www.reading.ac.uk/foia

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IMPS, University of Reading

1 Attachment

Dear Mr Howe,
We have completed the compilation of information in response to your
We can confirm that we do hold the information specified in your request.
Our responses are given in the attached.
Please note, some of the information may be incomplete or inaccurate, i.e.
cells in the spreadsheet may be empty, there may be reference numbers
missing, it is likely these are legacy and occurred during the
implementation process as the database was introduced.
Some information within the attached document is personal data,
specifically the names of some University employees and third parties.
This information has been withheld under section 40(2) of the FOIA by
virtue of s40 (3)(a)(i).
Section 40(2) of the FOIA allows a public authority to withhold
information from a response to a request under the FOIA when the
information requested is personal data relating to someone other than the
requestor, and its disclosure would breach any of the Data Protection
principles. In this case we believe that the disclosure of the names of
these individuals would not be within their reasonable expectations and as
such would be unfair and in breach of the first data protection principle
which requires personal data to be processed fairly and lawfully.
We are required to include details of our complaints procedures, including
your rights to apply to the Information Commissioner.  The procedure is
detailed in our Freedom of Information and Environmental Information
Regulations policy on the web at
If we are unable to resolve any complaint, you can complain to the
Information Commissioner, the independent body who oversees the access to
information regimes:
Information Commissioner
Wycliffe House
Water Lane
Email: [2][email address]
Yours sincerely
Rebecca Daniells
IMPS Officer
Information Management & Policy Services (IMPS), University of Reading,
Whiteknights, Reading, RG6 6AH
[3][University of Reading request email]    t: +44 (0)118 378 8981   

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