Dear Ms. Malinen

FREEDOM OF INFORMATION ACT REQUEST REF: 2017-1738

I am writing to confirm that we received your information request on 10
November 2017. For your information and future communications your request
has been allocated the reference number FOI2017-1738. Please quote this
reference in any future correspondence.

We will consider your request and respond in accordance with the
requirements of the Freedom of Information Act 2000. Our duty is to
respond promptly or at least within 20 working days.

Yours sincerely   

Robin Yu

Information Governance and Management Officer

Shared ICT Service

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

Email: [1][email address] | Website: [2]http://www.rbkc.gov.uk

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Dear Ms. Malinen

FREEDOM OF INFORMATION REQUEST REF: 2017-1738

I am responding to your request under the Freedom of Information Act 2000,
which we received on 10 November 2017, for information held by the
Council. Your request is as follows:

1.a) How many Freedom of Information requests has the authority received
since 14 June 2017?

From 14 June 2017 to 10 November 2017 (the date of your request), the
Council received 1025 FOI requests.

1.b) How many of these are still outstanding?

306 – this figure includes requests which are still within deadline. 

1.c) How many of these requests has the authority responded to within 20
working days?

572

2.a) How many FOI requests did the authority receive between 14 June and
14 November 2016?

666

2.b) How many were responded to within 20 working days?

540

Complaints

I trust this has satisfied your request. Should you be unhappy with the
handling of your request, the Council has an internal complaints process
for handling FOIA complaints. Complaints are reviewed by the Chief
Solicitor and Monitoring Officer or her nominee. A form is available from
our website to lodge your complaint
[1]http://www.rbkc.gov.uk/councilanddemocra...
Please contact us if you do not have website access and we can provide you
with a copy of the form. Following this review, should you still be
unhappy with how your information request has been handled, you have a
further right to appeal to the Information Commissioner who is responsible
for ensuring compliance with FOIA.  

Yours sincerely

Robin Yu

Information Governance and Management Officer

Shared ICT Service

The Royal Borough of Kensington and Chelsea

The Town Hall, Hornton Street, London W8 7NX

Tel: 020 7938 8226

Email: [2][email address] | Website: [3]http://www.rbkc.gov.uk

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References

Visible links
1. http://www.rbkc.gov.uk/councilanddemocra...
2. mailto:[email address]
3. http://www.rbkc.gov.uk/