Hammersmith and Fulham Road Complaints

The request was successful.

Dear Hammersmith and Fulham Borough Council,

Under the Freedom of Information Act 2000, I’d like to make a request regarding complaints filed against the roads regulated by your authority.

During these time periods:
01/04/2014 - 31/03/2015
01/04/2015 - 31/03/2016
01/04/2016 - 31/03/2017
01/04/2017 - 31/03/2018
01/04/2018 - 31/03/2019

Specifically, I’d like to request data on which roads have had the most complaints filed against them regarding their condition.

If this could include:
The specific roads which receive the most complaints regarding road conditions.
The amount of complaints received regarding condition for each of the roads above.

If I could please receive the data in a spreadsheet format, that would be fantastic. Feel free to get in touch if you require any clarification from myself.

Yours faithfully,

Russ Hunter

H and F In Touch, Hammersmith and Fulham Borough Council

Our reference: 1713571
 
 
Dear Mr. Hunter 
 
Thank you for your request for information that was received on 3 January
2020.  Your request has been summarised as follows:
 
Under the Freedom of Information Act 2000, I'd like to make a request
regarding complaints filed against the roads regulated by your authority.

During these time periods:
01/04/2014 - 31/03/2015
01/04/2015 - 31/03/2016
01/04/2016 - 31/03/2017
01/04/2017 - 31/03/2018
01/04/2018 - 31/03/2019

Specifically, I'd like to request data on which roads have had the most
complaints filed against them regarding their condition.

If this could include:
The specific roads which receive the most complaints regarding road
conditions.
The amount of complaints received regarding condition for each of the
roads above.

If I could please receive the data in a spreadsheet format, that would be
fantastic. Feel free to get in touch if you require any clarification from
myself.
...FULL E-MAIL ATTACHED TO REQUEST...
 
We are dealing with your request under the Freedom of Information Act
2000and we aim to send a response by 31 January 2020- this is 20 working
days from the date of receipt. 
 
The Freedom of Information Act 2000may restrict the release of some or all
of the information you have requested. We will carry out an assessment and
if any exemptionsapply to some or all of the information then we might not
provide that information to you. We will inform you if this is the case
and advise you of your rights to request an internal review.
 
We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).
 
 
If you are registered for self-service via the Council My Account portal,
you can track the progress of your request online:  [1]Track case progress
 
Yours sincerely
 
 
h&f InTouch team
 
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Everyone’s welcome in Hammersmith & Fulham

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Georgia Turner, Hammersmith and Fulham Borough Council

2 Attachments

Our reference:  1713571
 
Dear Mr. Hunter
 
Thank you for your request for information received on 3 January 2020.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Georgia Turner
Highways Insurance and Maintenance Officer
 
Please do not edit the subject when responding to this email. Our case
management system (iCasework) will not deliver your email to the intended
recipient if the subject is amended in any way.
[1]H&F EU settlement scheme banner, link to H&F website

Everyone’s welcome in Hammersmith & Fulham

[2]Find out more about the EU Settlement Scheme

Do it online at [3]www.lbhf.gov.uk

To sign up for regular news updates, please go to
[4]www.lbhf.gov.uk/newsupdates

If you have received this email in error, please delete it and tell the
sender as soon as possible. You should not disclose the contents to any
other person or take copies.

All emails you send over the internet are not secure unless they have been
encrypted. For further details, please see
[5]www.getsafeonline.org/protecting-yourself

References

Visible links
1. https://www.lbhf.gov.uk/births-deaths-an...
2. https://www.lbhf.gov.uk/births-deaths-an...
3. https://www.lbhf.gov.uk/
4. https://www.lbhf.gov.uk/newsupdates
5. https://www.getsafeonline.org/protecting...