Guides

barbara sunley made this Freedom of Information request to Department for Work and Pensions This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

barbara sunley
Delivered

Dear Department for Work and Pensions,

Could you send me copies of these guides .Decision making and appeals (1) case recorder DMAR (2) contingency guide (3) known problems guide (4) release contents guide (5)user guide .Quality assurance frame work guides (1) customer experience (2) ESA -IBR decision making and mandatory reconsideration plus DISC3 user guide .Customer management medical guidance -decision makers guide .Lastly vulnerability instructions -additional support for individuals

Yours faithfully,

barbara sunley

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Operations FOI Requests, Department for Work and Pensions

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Dear Barabra Sunley
 
Please find attached our response to your recent Freedom of Information
request.
 
 
 
Yours sincerely
 
DWP Central Freedom of Information Team
 
 
 
 

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