Guidance to staff
Dear Canal & River Trust,
Please treat this request for information as a request under the Freedom of Information Act 2000. I refer to your response of 31st May 2017 to my information request regarding illustrative cruising patterns for boaters with school age children which is online here:
https://www.whatdotheyknow.com/request/i...
As you still have not published these "illustrative cruising patterns", please provide a copy of your current guidance to staff in the Enforcement Team and/or Boat Licence Customer Support Team regarding boaters with school age children.
Thank you. I look forward to your reply within 20 working days.
Yours faithfully,
P Smith
Dear Ms Smith
Thank you for your request for information about guidance for our staff regarding boaters with school aged children.
I can confirm this request was received on 26th October and I am dealing with it in accordance with the Freedom of Information Act 2000. Under the terms of the Act you are entitled to a response within 20 working days of receipt.
If for any reason we are unable to meet this deadline we will keep you fully informed of the reasons for this and will tell you when you can expect a response.
In the meantime if you have any queries about this email, please do not hesitate to get in contact. Please remember to quote the reference number above in any future communications.
Kind regards,
Frazer Halcrow
Information Officer Assistant
T 01908 351962 M 07584 115258 Ext 1162
Follow us on Twitter @canalrivertrust
Please visit our website to find out more about the Canal & River Trust.
Canal & River Trust, First Floor North, Station House, 500 Elder Gate, Milton Keynes MK9 1BB
Dear Ms Smith,
Further to your request of 26th October and our acknowledgement of the same date, I am writing to confirm that the information you have requested is not held by the Canal & River Trust. All the guidance we have regarding boaters with school aged children is currently on our website on the continuous cruiser pages, a link to which is here https://canalrivertrust.org.uk/enjoy-the... . I have also attached our Equality Act Reasonable Adjustment Policy for your information.
If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of this email and should be sent by email to [email address] or by post to Information Officer, Legal Department, Canal & River Trust, First Floor North, Station House, 500 Elder Gate, Milton Keynes, MK9 1BB. Please remember to quote the reference number above in any future communications. You are also able to contact the Information Commissioner by telephoning 0303 123 1113 although please note they would usually expect you to have gone through our internal review procedure before contacting them.
Kind regards,
Frazer Halcrow
Information Officer Assistant
T 01908 351962 M 07584 115258 Ext 1162
Follow us on Twitter @canalrivertrust
Please visit our website to find out more about the Canal & River Trust.
Canal & River Trust, First Floor North, Station House, 500 Elder Gate, Milton Keynes MK9 1BB
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