Dear Transport for West Midlands,

I have a Freedom of Information request,

Can you release latest guidance for bus and tram (Metro) staff during the Coronavirus pandemic?

What measures have taken to protect staff and passengers during the pandemic?

Yours faithfully,

Jordan Brazier

Customer Services, Transport for West Midlands

**Please note we are receiving a much higher number of enquiries at present and our response times may be longer than expected, we are working hard to minimise this. We apologise for any inconvenience**

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Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.

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<Customer Services>, Transport for West Midlands

Your case reference number is 104588 

Dear Jordan

Thank you for your email to Transport for West Midlands (TfWM) on 20 April
2020 regarding a freedom of information request. 

TfWM is the transport arm of the West Midlands Combined Authority,
striving to deliver a world-class integrated transport system which is
clean, safe and affordable - connecting people and places within the West
Midlands.

Buses and trams are operated by private companies in the West Midlands.
Therefore, you will need to contact the operator yourself in order to make
your freedom of information request. Please use the below link where you
will find their details:

[1]journeyplanner.networkwestmidlands.com/operator

Thank you for contacting TfWM.

Kind regards

Rosie Lythgoe-Cheetham

Customer Relations Executive

References

Visible links
1. https://journeyplanner.networkwestmidlan...