Dear Transport for West Midlands,
I have a Freedom of Information request,
Can you release latest guidance for bus and tram (Metro) staff during the Coronavirus pandemic?
What measures have taken to protect staff and passengers during the pandemic?
**Please note we are receiving a much higher number of enquiries at present and our response times may be longer than expected, we are working hard to minimise this. We apologise for any inconvenience**
Thank you for contacting Transport for West Midlands, part of the West Midlands Combined Authority.
Customer Relations aim to respond to all enquiries within 10 working days. However, there may be occasions where this takes longer. We will acknowledge your query and keep you updated on progress.
If you require any support regarding passes, timetables or travelling on public transport in the West Midlands, please visit our website at networkwestmidlands.com<http://networkwestmidlands.com>
To see our Privacy & Cookies Policy, please click here networkwestmidlands.com/privacy-cookies-policy/
Your case reference number is 104588
Thank you for your email to Transport for West Midlands (TfWM) on 20 April
2020 regarding a freedom of information request.
TfWM is the transport arm of the West Midlands Combined Authority,
striving to deliver a world-class integrated transport system which is
clean, safe and affordable - connecting people and places within the West
Buses and trams are operated by private companies in the West Midlands.
Therefore, you will need to contact the operator yourself in order to make
your freedom of information request. Please use the below link where you
will find their details:
Thank you for contacting TfWM.
Customer Relations Executive
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