Guernsey House Installtion of communal heating/hot water system (March 2018 - onwards) & ongoing leak issues costs

This request has been withdrawn by the person who made it. There may be an explanation in the correspondence below.

Dear Enfield Council,

In March 2018 the council undertook the overhaul and new installation of communal heating and hot system at the block of flats Guernsey House that resulted in multiple leaks, considerable damp and other issues for tenants.

1. Please confirm the full remit of works for Guernsey House started in March 2018?
2. Please state the estimated costs for these works (kindly categorise as appropriate; i.e. heating, electrical upgrades, lift etc)?
3. Please state the actual costs for these works to date?
4. Please state all contractors involved in these works (kindly state trade/role)?
5 Please state the number of complaints from tenants/leaseholders and when first complaints were received?
6. Please confirm when the council first became aware of the multiple leaks as a result of the installation of the communal hot water and heating system?
7. Please confirm the number of complaints in which tenants/leaseholders state personal property/possessions or losses of income were incurred as a result of the complex multiple faults of the communal hot water and heating installation?
8. Please kindly confirm liability for damage incurred to tenant/leaseholders possessions as a result of water damage /contractor damage from these works?
9. Please state to date the cost of any claims made for damage to possessions/loss of income by tenants/leaseholders as a result of these works?
10. Kindly clearly clarify the process and application for tenants/leaseholders to raise claims for damages to personal possessions/property or loss of earnings as a result of the multiple ongoing water ingress from the communal heating and hot water system?
11. Please confirm the number of tenants/leaseholders requested and required "decant" as a result of the multiple water ingress problems that the council struggled to resolve?
12. Please provide schedule of all repair works as a result of multiple water ingress to flats?
13. Please confirm when these works were completed and no further leaks reported?
14. Please confirm if any further damp or leak issues from the communal heating and hot water system has been report in the FY 2019 - 2020?
15. As of March 2018 please confirm the number of flats occupied by tenants/leaseholders.

Your consideration is appreciated.

Yours sincerely,

P. Courtney (IAS - Advocate)

complaintsandinformation, Enfield Council

1 Attachment

Dear P. Courtney,

 

Thank you for making a request for information to the London Borough of
Enfield.

 

We are aiming to respond to your request within 20 working days and will
let you know if we hold the information you requested and if we can
release it under the Freedom of Information Act 2000.

 

We are now making an initial assessment of your request and we will
contact you if any clarification is needed.

 

If you have any queries regarding your request, please contact us at
[1][Enfield Council request email] quoting your reference CRM FOI
7872.

 

Regards,

 

Taz Anastassi

Complaints and Information Co-ordinator

Complaints and Information Team

Chief Executive Department

Enfield Council

Silver Street

Enfield

EN1 3XY

 

[2][Enfield Council request email]

 

Protect the Environment – Think Before You Print.

 

"Enfield Council is committed to serving the whole borough, fairly,
delivering excellent services and building strong communities."

[3]Signature

 

 

show quoted sections

Withdrawn for the obvious reasons - lack of integrity or candour despite the abuse of public funds, and dubious conduct by housing officer ... and they are sloppy. To be resubmit - via Leader of Council.

complaintsandinformation, Enfield Council

1 Attachment

Classification: OFFICIAL

Dear P. Courtney,

 

Regarding the three information requests that you recently made (reference
7871, 7872 and 7886): please can you confirm that you are happy for us to
withdraw them.

 

You are, of course, entitled to resubmit them to the Leader’s office as
you mentioned below. However, you can also refine your request (as
discussed in the refusal notice email) for further consideration.

 

PLEASE NOTE: As most staff are working from home, please e-mail all
correspondence to us, rather than posting it, as there is likely to be
delay in responding to correspondence arriving by post.

 

Kind regards,

 

Taz Anastassi

Complaints and Information Co-ordinator

Complaints and Information Team

Chief Executive Department

Enfield Council

Silver Street

Enfield

EN1 3XY

 

[1][Enfield Council request email]

 

Protect the Environment – Think Before You Print.

 

"Enfield Council is committed to serving the whole borough, fairly,
delivering excellent services and building strong communities."

[2]Signature

 

 

show quoted sections

Thanks TAZ - you're amusing.

I strongly think in the matter of Guernsey House repairs, actions of your colleagues (Madeline Hill, Evelyn Rose-Green & the laughable Ukandu)and the dubious use of public finances entirely require public attention, which both the Leader of the Council and our MP's should be able to elicit. Waiting for another "Putinesque" reply from those who believe they are unaccountable would be as pointless as the Councils Complaints Department or as errant as certain housing repair contracts (even post Barclay Bros!).

I would recommend in the meantime trying a rare example of governance and diligence and resolving the outstanding DBS issues for Housing Officers - something that should be in place beforehand .

With total sincerity, conviction and 100% confidence in the allegations against the Council and the utmost affection for our nation of unaccountable and sloppy municipal "workers",

Philip Courtney