Your message to [Broadfield Community Primary School, Rochdale request email] couldn't be delivered.
kknight wasn't found at broadfield.rochdale.sch.uk.
request-554990-08a30. . . Office 365 kknight
Action Required Recipient
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How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
* Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
* Contact the recipient (by phone, for example) to check that the
address exists and is correct.
* The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
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* Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.10 in Office 365, and then send the message
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If the problem continues, forward this message to your email admin. If
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More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address
hosted by Office 365 but the address is incorrect or doesn't exist at the
destination domain. The error is reported by the recipient domain's email
server, but most often it must be fixed by the person who sent the
message. If the steps in the How to Fix It section above don't fix the
problem, and you're the email admin for the recipient, try one or more of
the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. Forwarding can be set up by an admin via mail flow rules or
mailbox forwarding address settings, or by the recipient via the Inbox
Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365
license assigned to them. The recipient's email admin can use the Office
365 admin center to assign a license (Users > Active Users > select the
recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail
flow or MX record settings can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see [3]Fix
email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 2/21/2019 8:51:02 PM
Sender Address: [FOI #554990 email]
Recipient Address: [Broadfield Community Primary School, Rochdale request email]
Subject: Freedom of Information request - Grounds Maintenance
Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient
[Broadfield Community Primary School, Rochdale request email] not found by SMTP
address lookup
DSN generated by: DB6P194MB0102.EURP194.PROD.OUTLOOK.COM

Message Hops
HOP TIME FROM TO WITH RELAY
(UTC) TIME
2/21/2019 local (Exim 4.89) (envelope-from
1 8:51:02 foi owl.ukcod.org.uk <[FOI #554990 email]>) *
PM
2/21/2019 esmtps
2 8:51:02 owl.ukcod.org.uk bittern.ukcod.org.uk (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256) *
PM (Exim 4.89) (envelope-from
<[FOI #554990 email]>)
2/21/2019 Microsoft SMTP Server (version=TLS1_2,
3 8:51:02 mailer103.ukcod.org.uk HE1EUR02FT049.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM
2/21/2019 Microsoft SMTP Server (version=TLS1_2,
4 8:51:03 HE1EUR02FT049.eop-EUR02.prod.protection.outlook.com AM6P194CA0074.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec
PM
2/21/2019 Microsoft SMTP Server (version=TLS1_2,
5 8:51:03 AM6P194CA0074.EURP194.PROD.OUTLOOK.COM DB6P194MB0102.EURP194.PROD.OUTLOOK.COM cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
PM

Original Message Headers

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by DB6P194MB0102.EURP194.PROD.OUTLOOK.COM (2603:10a6:4:c9::9) with Microsoft
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(2603:10a6:209:8f::15) with Microsoft SMTP Server (version=TLS1_2,
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by bittern.ukcod.org.uk with esmtps (TLS1.2:ECDHE_RSA_AES_256_GCM_SHA384:256)
(Exim 4.89)
(envelope-from <[FOI #554990 email]>)
id 1gwvJ8-0007ps-5g
for [Broadfield Community Primary School, Rochdale request email]; Thu, 21 Feb 2019 20:51:02 +0000
Received: from foi by owl.ukcod.org.uk with local (Exim 4.89)
(envelope-from <[FOI #554990 email]>)
id 1gwvJ8-00035w-2t
for [Broadfield Community Primary School, Rochdale request email]; Thu, 21 Feb 2019 20:51:02 +0000
Date: Thu, 21 Feb 2019 20:51:02 +0000
From: Steve <[FOI #554990 email]>
To: "FOI requests at Broadfield Community Primary School, Rochdale" <[Broadfield Community Primary School, Rochdale request email]>
Message-ID: <[email address]>
Subject: Freedom of Information request - Grounds Maintenance
MIME-Version: 1.0
Content-Type: text/plain;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Return-Path: [FOI #554990 email]
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Hi,

Thank you for your enquiry with regards our grounds maintenance, please see below for feedback on your enquiry.

1. Is grounds maintenance (ie mowing, tree work, weed spraying etc) work undertaken by in-house teams or contracted out? Contracted out to an external company

2. Who is responsible for managing in-house grounds maintenance teams or contractors? School Business Manager

3. What is the contact name, address and email of the person responsible for managing grounds maintenance activities? As above, School Business Manager, Broadfield Community Primary School, Sparrow Hill, Rochdale, OL16 1QT [Broadfield Community Primary School, Rochdale request email]

4. What is the annual grounds maintenance budget? Approx £4000

5. Do you receive additional Government, non-profit or voluntary donations, specifically for grounds maintenance tasks? No additional funding

I hope this answers your questions, apologies for the delay, school was closed for half term last week.

Thanks, Sarah

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