How many formal Grievances/Complaints have been made against NISGS senior management over the last 5years?
Of these complaints, what percentage have been upheld/not upheld?
For those that were upheld, what positive action was taken/processes put in place by the organisation (NISGS) to mitigate against future complaints?
Also how many of these grievances resulted in disciplinary action for the subject of the complaint?
For the avoidance of doubt, the request pertains to CSO 3/2/1 grades, and if possible a breakdown in grade to grievance ratio would be helpful.
Dear Mr McCreevy,
Your request has been logged under our reference FOI2020/01897 and the
target date for response is 9 March 2020.
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