Grievance statistics

The request was successful.

Dear Central Lancashire Primary Care Trust (PCT),

Under freedom of informaiton, I request the following informaiton:

1 Since the establishment of the Trust how many internal grievances have there been?

2 What numbers and bands of staff had used the grievance procedures since the establishment of the Trust?

3 How many grievances have had an hearing?

4 How many of these were upheld?

5 How many have gone to appeal?

6 How many of these were upheld?

7 What is the nature of these individual grievances?

8 How many staff had had their primary care experience recognised as continuous service?

Yours faithfully,

Mojo

Bamber Donna (CLPCT), Central Lancashire Primary Care Trust (PCT)

1 Attachment

Dear Mojo

 

RE:      REQUEST FOR INFORMATION UNDER THE FREEDOM OF INFORMATION ACT 2000

            Ref No: 184

 

Thank you for your request for information. Your request was received on
04 October 2012 and I am dealing with it under the terms of the Freedom of
Information Act 2000.

 

In some circumstances a fee may be payable and if that is the case, I will
let you know. A fees notice will be issued to you, and you will be
required to pay before we proceed to deal with your request.

 

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future correspondence.

 

Yours sincerely

 

 

Donna Bamber

Freedom of Information Manager

NHS Central Lancashire

Tel: 01772 678193

 

Chair and Chief Executive’s Directorate  |  NHS Central Lancashire  |
 Jubilee House  |  Lancashire Business Park  |  Centurion Way  |  Leyland
 |  PR26 6TR
Tel: 01772 678193  |  Fax: 01772 222022  |  Email:
[1][email address].uk   |  Web:
[2]www.centrallancashire.nhs.uk

 

[3]Description: Description: Choose-well-email-foooter

 

 

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Britton Mark (CLPCT), Central Lancashire Primary Care Trust (PCT)

3 Attachments

Dear Mojo

 

Please find attached response to Freedom of Information request submitted
on 1 October 2012.

It would be much appreciated if you could complete the short satisfaction
questionnaire below by clicking on the link below. This questionnaire will
take only 30 seconds to complete and your feedback will help us to improve
the service we provide to people who ask queries under the FOI Act.

[1]https://www.survs.com/survey/6NZ644HP7D

 

Mark Britton
Freedom of Information Officer

Chair and Chief Executive’s Directorate |  NHS Central Lancashire  |
 Jubilee House  |  Lancashire Business Park  |  Centurion Way  |  Leyland
 |  PR26 6TR
Tel: 01772 643157  |  Fax: 01772 227022  |  Email:
[2][email address]  |  Web:
[3]www.centrallancashire.nhs.uk

 

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