GP Practice Managers’ email addresses
The request was partially successful.
From: Alfred Bennett
Dear Doncaster Primary Care Trust (PCT),
Under the F.O.I act, could you kindly please provide me with the email addresses of all Practice Managers within the PCT and the relevant GP surgeries they manage?
I will not be publishing the information you provide to me and will only use it personally to send occasional medical information that may be of interest to Practice managers.
From: FOI Doncaster PCT
Doncaster Primary Care Trust (PCT)
Dear Mr Bennett,
Thank you for your request for information under the Freedom of
Information Act 2000.
The information which is supplied on the NHS Choices website contains the
preferred contact route for the General Practices. Please go to:
access this information. We have attached a list of Doncaster Practices so
that you can easily align our Practices to their entry on NHS Choices.
Alternatively, under the Freedom of Information Act you can contact
Practices individually using the contact information we have provided to
request any further information not available on NHS Choices.
GPs are independent contractors and are not employees of the Primary Care
Trusts. NHS Doncaster is not the provider of its own email services as
these are provided for us by Rotherham, Doncaster and South Humber NHS
Foundation Trust which also provides the services for our independent
contractors. I can confirm that a number of departments within our
organisation hold distribution lists for General Practices for different
functions. This contact information has been provided to those teams by
the practices specifically for use for the function in question and not
for wider circulation.
The Information Commissioner has held in a number of case decisions that
names and contact details of staff are personal data for the purposes of
Exemption 40 (2) under the Freedom of Information Act. The question of
whether the personal data on the names and email addresses of Practice
Manager is releasable will depend upon the status and level of the staff
member. I would refer you in this to recent decisions including FS50317876
and FS50280992 which can be found on the Information Commissioner's
website. I do not consider that it would appropriate for NHS Doncaster to
make an assessment of the relative seniority of the role of Practice
Manager across our numerous GP Practices. Neither is NHS Doncaster in a
position to know of any particular sensitivities or safety considerations
which might attach to the provision of direct contact details for persons
not employed by us.
In considering the exemption for personal data, consideration must still
be given to whether the disclosure would satisfy one of the conditions for
processing listed in Schedule 2 of the Data Protection Act 1998. In the
case mentioned above (ref FS50280992) the Information Commissioner
referred to Schedule 2 Condition 6 in the following terms:
As outlined above, for third party personal data to be disclosed under the
Act, disclosure not only has to be fair and lawful but also has to meet
one of the conditions for processing in schedule 2 of the DPA. In this
case the Commissioner considers that the most relevant condition is
Condition 6. This states that:
"the processing is necessary for the purposes of legitimate interests
pursued by the data controller or by the third party or parties to whom
the data are disclosed, except where the processing is unwarranted in any
particular case by reason of prejudice to the rights and freedoms or
legitimate interests of the data subject."
In deciding whether condition 6 would be met in this case the Commissioner
has considered the decision of the Information Tribunal in House of
Commons v Information Commissioner & Leapman, Brooke, Thomas
[EA/2007/0060]. In that case the Tribunal established the following
three-part test that must be satisfied before the sixth condition will be
. there must be legitimate interests in disclosing the
. the disclosure must be necessary for a legitimate interest of
. even where disclosure is necessary it nevertheless must not
cause unwarranted interference or prejudice to the rights, freedoms and
legitimate interests of the data subject.
I do not consider that these conditions are met in this instance as the
legitimate interests of the public are served by the provision of contact
details on the websites as specified in our first response.
There is an alternative route under which information might be released
which is Schedule 2 Condition 1 - consent. I have, therefore previously
asked our primary care lead to ask practices if they are prepared to
release individual practice manager e-mails into the public domain. The
majority of Practices have confirmed that their preferred contact details
are available on the NHS Choices website and they do not wish NHS
Doncaster to release their personal data. Some Practices also have
Practice leaflets and/or Practice websites on which the information is
also displayed. The contact details for the Practices who have consented
to NHS Doncaster releasing their personal data are listed below:
. Field Road Surgery, Stainforth. Practice Manager:
Paul Kemm. Email: [email address]
. 8-8 Centre Service Manager: Julie Thornton. Email:
If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to:
Head of Client Liaison
White Rose House
Ten Pound Walk
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
Information Commissioner cannot make a decision unless you have exhausted
the complaints procedure provided by NHS Doncaster. The Information
Commissioner can be contacted at: The Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
E-mail: [email address]
The information contained in this email may be subject to public
disclosure under the Freedom of Information Act 2000. Unless the
information is legally exempt from disclosure, the confidentiality of this
email and your reply cannot be guaranteed. This email and any files
transmitted with it are confidential. If you are not the intended
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unlawful. If you are not the intended recipient, please would you notify
me immediately by using the reply function and then permanently delete
what you have received. Thank you for your cooperation.