GP Practice Contact Information
L French made this Freedom of Information request to Medicines and Healthcare products Regulatory Agency
Dear Medicines and Healthcare products Regulatory Agency,
We would like to be sent a file containing any contact details you have for GP practices in England. Please supply email contact details, and / or fax numbers, for each practice. Ideally the file you send should include data, for each practice, for one or more of the following headings: GP Practice Code, GP Practice Name, GP Practice Address, Telephone Number, E-mail Address and Fax Number.
These contact details are used for work purposes, and so should not be considered exempt under Section 40 of the Freedom of Information Act 2000. This information is not always listed on NHS Choices (particularly e-mail address & fax), so is not readily available in the public domain.
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The Customer Services Team
Medicines and Healthcare products Regulatory Agency
151 Buckingham Palace Road, London, SW1W 9SZ
Telephone: 020 3080 6000
Email: [MHRA request email]
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Dear L French,
Thank you for your email of 16 May in which you requested:
We would like to be sent a file containing any contact details you have
for GP practices in England. Please supply email contact details, and / or
fax numbers, for each practice. Ideally the file you send should include
data, for each practice, for one or more of the following headings: GP
Practice Code, GP Practice Name, GP Practice Address, Telephone Number,
E-mail Address and Fax Number.
These contact details are used for work purposes, and so should not be
considered exempt under Section 40 of the Freedom of Information Act 2000.
This information is not always listed on NHS Choices (particularly e-mail
address & fax), so is not readily available in the public domain."
We can confirm that the Agency does hold information relating to your
request, however we consider the release of that information to be exempt
under Sections 21 (information accessible via other means), 40 (personal
information) and 43 (commercial interests).
We do hold information on GP practices which are registered with the
Clinical Practice Research Datalink (CPRD), however, we consider the
release of this information to be exempt under section 43 (commercial
interests). We consider that providing this information may cause GP
surgeries to withdraw from CPRD, affecting our commercial interests and
adversely affecting public health as research which utilises CPRD data
would be adversely affected. Section 43 is a qualified exemption, which
means that we have considered whether the public interest in releasing the
information is outweighed by the public interest in not giving the
information. In favour of disclosure, we consider that there is a general
public benefit from access to information about GP surgeries. However, we
consider that the public interest will be better served by not releasing
the information owing to the impact we believe it will have on the public
health research which CPRD supports.
In situations where we hold information elsewhere in the Agency relating
to a GP practice it is because an individual from the practice has
contacted the Agency directly (for example to report an adverse incident
with a medical device, an adverse reaction to a medicine, or to register
to receive safety information from us). Where this information is publicly
available then it will already be listed via NHS Choices as you have
suggested and we consider such information to fall within Section 21 as it
is available to you via this route. If the information does not appear in
the public domain then we consider Section 40 to preclude our releasing
it. Section 40 protects personal data, the disclosure of which would
breach one or more of the data protection principles. The Agency is
satisfied that disclosure here would breach the first data protection
principle, in particular the requirement of fairness on the basis that
disclosure would not be reasonably expected by the people mentioned in the
information (as those who have reported incidents to us or registered to
receive information would not expect our release of their information).
Furthermore it could discourage reports of incidents if individuals feel
that reporting incidents to the Agency or registering to receive
information from us means that their details will be made publicly
available. Sections 21 and 40 are absolute exemptions so we are not
required to consider a public interest test.
There is another information source which may be of interest to you, that
provided by NHS Digital as part of the Organisation Data Service (ODS).
The link below offers more information and access to downloadable data:
If you disagree with how we have interpreted the Freedom of Information
Act 2000 with regards to your request, you can ask for the decision to be
reviewed. The review will be carried out by a senior member of the Agency
who was not involved with the original decision.
If you have a query about the information provided, please reply to this
Medicines and Healthcare Products Regulatory Agency
151 Buckingham Palace Road, London, SW1W 9SZ