GP IT information

Oliver made this Freedom of Information request to NHS England

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

NHS England did not have the information requested.

Dear NHS England,

Under the FOI act, I would like the name, telephone and email address for the person or people that arrange the printers for GP surgeries.

Yours faithfully,

Oliver

CONTACTUS, England (NHS ENGLAND), NHS England

 

 

Dear Customer,

 Thank you for contacting NHS Customer Contact Centre.  We have received
your email and a member of our Customer Service team will be respond to
you in due course.

In the meantime, the following information may be able to help you access
information immediately.

NHS England commissions or buys primary care services; for example, GPs,
dentists, opticians, and pharmacy services. We also commission health and
justice, military health services plus some specialised services. We can
advise you how to access, give feedback or make a complaint about the
services we commission.

NHS England does not commission secondary care (with the exception of
Specialised Services). This includes hospital care, NHS 111 services,
mental health services, out-of-hours services and community services such
as district nursing. These services are commissioned by Clinical
Commissioning Groups (CCGs). If you need advice about accessing secondary
care, you should contact your local CCG. You can find their contact
details using the [1]service finder on the NHS Choices website .

You may also refer to the following links for further information about
NHS England

 [2]https://www.england.nhs.uk/about/

[3]https://www.england.nhs.uk/ourwork/

[4]https://www.england.nhs.uk/resources/

[5]https://www.england.nhs.uk/commissioning/

 

and [6]https://www.england.nhs.uk/contact-us for details about the
Customer Contact Centre, which also provides a number of FAQ’s.

If you require medical attention, please contact your GP, call 111 or if
you require urgent medical attention, please dial 999 or attend your local
Accident and Emergency Department.

If, after receiving this automated response, you no longer think we can
assist with your email, please reply to this email address stating ‘NO
FURTHER ACTION REQUIRED’ and we will not respond to your email.

Kind Regards

NHS England Customer Contact Centre team

* Please note our normal working hours are 08:00 to 18:00 from Monday to
Friday and we regret the delay in reply over the non-working hours.

 

 

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FOI, England (NHS ENGLAND), NHS England

Dear Sir or Madam,

 

Thank you for your enquiry dated 14 November 2017, which you have labelled
as a request made under the Freedom of Information (FOI) Act.

 

NHS England is not, at this stage, able to take forward your request for
information under the (FOI) Act, as you have not provided us with your
full/real name.

 

Section 8(1) of the Freedom of Information Act outlines what constitutes a
valid request:

 

a)         is in writing

b)         states the name of the applicant and an address for
correspondence, and

c)         describes the information requested.

 

This information is also available on the NHS England website at the
following web link:

 

·                [1]https://www.england.nhs.uk/contact-us/foi/

 

The Information Commissioner’s Office (ICO) also advise that:

 

“Any variation of the requester’s title or first name combined with their
surname (e.g. Mr Smith or John Smith) will be sufficient to meet this
requirement. However, a first name or surname provided in isolation, or a
set of initials, will not.”

           

In order for NHS England to begin processing your request in line with the
FOI Act, please re-submit your enquiry, ensuring it complies with the
above requirements, to [2][NHS England request email]. Once received, NHS
England will write to acknowledge receipt of your request and to provide
you with a reference number. Please note that the 20 working day timeframe
for complying with an FOI request does not commence until such a time as
the above information is provided.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘High quality care for all, now and for future generations’

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Dear FOI, England (NHS ENGLAND),

As requested, below is my full name. Can you please now supply the information that I have requested?

Yours sincerely,

Oliver Fribbens

FOI, England (NHS ENGLAND), NHS England

Dear Mr Fribbens,

 

Thank you for your communication dated 15 November 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website [1]here.

 

If you have any queries about this request or wish to contact us again,
please email [2][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘Health and high quality care for all, now and for future generations’

 

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FOI, England (NHS ENGLAND), NHS England

Dear Mr. Fribbens,

 

Re:     Freedom of Information request (Our Ref: FOI-054934)

 

Thank you for your Freedom of Information (FOI) request dated 14 November
2017.

 

Your exact request was:

 

“Under the FOI act, I would like the name, telephone and email address for
the person or people that arrange the printers for GP surgeries.”

 

NHS England does not hold this information.

 

It may help if we explain that NHS England is not ‘the NHS’. The NHS in
England is not a single organisation but is made up of a range of
organisations such as Hospitals, Clinical Commissioning Groups (CCGs) and
Ambulance Trusts. NHS England is responsible for commissioning primary
care services such as GP and dental surgeries, as well as some specialised
secondary care services.

 

Therefore, any recorded information NHS England may be able to provide in
response to an FOI request will generally relate to the services NHS
England commissions. For information on commissioned services and the
types of information NHS England holds can be found on our [1]website and
[2]publication scheme. For further information on the NHS, its structure
and other NHS organisations please refer to NHS Choices [3]here.

 

Individual GPs are responsible for ordering IT equipment for their
practices and other locations as it is not ordered centrally. NHS England
does issue guidance to GPs regarding IT purchase:

 

·      
[4]https://www.england.nhs.uk/digitaltechno...

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [5][NHS England request email]

 

Please quote the reference number FOI-054934 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [6][email address]  

Website: [7]www.ico.org.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [8][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [9][NHS England request email]

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