We don't know whether the most recent response to this request contains information or not – if you are stuart edekof please sign in and let everyone know.

GP at hand - online GP service

We're waiting for stuart edekof to read recent responses and update the status.

Dear NHS England,

Radio programmes this morning discussed online and video GP consultations using a service from a company called Babylon.

The Babylon web-site offers a service called 'GP at Hand', which makes available services including video consultations to any patient living within certain postcodes, who registers with GP at Hand as their NHS GP practice. See www.gpathand.nhs.uk

Please advise the names of the GP partners and or other beneficial owners of the GP practice with which patients are registering when they use this service.

Please advise on what basis this practice will be paid when patients register with it. Will the payment for new patients be paid on the same basis as for any other APMS or GPMS practice?

Please advise how this service was commissioned.

Please provide details of any procurement which was undertaken to secure GP at hand or Babylon as a provider of this service. Alternatively, if no procurement was undertaken, please explain why one was not required.

Yours faithfully,

stuart edekof

CONTACTUS, England (NHS ENGLAND), NHS England

 

 

Dear Customer,

 Thank you for contacting NHS Customer Contact Centre.  We have received
your email and a member of our Customer Service team will be respond to
you in due course.

In the meantime, the following information may be able to help you access
information immediately.

NHS England commissions or buys primary care services; for example, GPs,
dentists, opticians, and pharmacy services. We also commission health and
justice, military health services plus some specialised services. We can
advise you how to access, give feedback or make a complaint about the
services we commission.

NHS England does not commission secondary care (with the exception of
Specialised Services). This includes hospital care, NHS 111 services,
mental health services, out-of-hours services and community services such
as district nursing. These services are commissioned by Clinical
Commissioning Groups (CCGs). If you need advice about accessing secondary
care, you should contact your local CCG. You can find their contact
details using the [1]service finder on the NHS Choices website .

You may also refer to the following links for further information about
NHS England

 [2]https://www.england.nhs.uk/about/

[3]https://www.england.nhs.uk/ourwork/

[4]https://www.england.nhs.uk/resources/

[5]https://www.england.nhs.uk/commissioning/

 

and [6]https://www.england.nhs.uk/contact-us for details about the
Customer Contact Centre, which also provides a number of FAQ’s.

If you require medical attention, please contact your GP, call 111 or if
you require urgent medical attention, please dial 999 or attend your local
Accident and Emergency Department.

If, after receiving this automated response, you no longer think we can
assist with your email, please reply to this email address stating ‘NO
FURTHER ACTION REQUIRED’ and we will not respond to your email.

Kind Regards

NHS England Customer Contact Centre team

* Please note our normal working hours are 08:00 to 18:00 from Monday to
Friday and we regret the delay in reply over the non-working hours.

 

 

FOI, England (NHS ENGLAND), NHS England

Dear Mr Edekof,

 

Thank you for your communication dated 6 November 2017.

 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

 

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website [1]here.

 

If you have any queries about this request or wish to contact us again,
please email [2][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [3][NHS England request email].

 

Yours sincerely,

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [4][NHS England request email]

 

‘High quality care for all, now and for future generations’

 

FOI, England (NHS ENGLAND), NHS England

Dear Mr Edekof,

 

Re:     Freedom of Information request (Our Ref: FOI-054827)

 

Thank you for your Freedom of Information (FOI) request dated 6 November
2017.

 

Your exact request was:

 

“Dear NHS England,

Radio programmes this morning discussed online and video GP consultations
using a service from a company called Babylon.

The Babylon web-site offers a service called 'GP at Hand', which makes
available services including video consultations to any patient living
within certain postcodes, who registers with GP at Hand as their NHS GP
practice.  See [1]www.gpathand.nhs.uk

Please advise the names of the GP partners and or other beneficial owners
of the GP practice with which patients are registering when they use this
service.

Please advise on what basis this practice will be paid when patients
register with it.  Will the payment for new patients be paid on the same
basis as for any other APMS or GPMS practice?

Please advise how this service was commissioned.

Please provide details of any procurement which was undertaken to secure
GP at hand or Babylon as a provider of this service.  Alternatively, if no
procurement was undertaken, please explain why one was not required.”

 

NHS England holds this information.

 

 

Please advise the names of the GP partners and or other beneficial owners
of the GP practice with which patients are registering when they use this
service.

The partners in the GMS contract are Dr S Jefferies, Dr M Noble, Dr M
Bhatt and Ms R Bright.  Patients are registered with one of the GP
partners.

 

Please advise on what basis this practice will be paid when patients
register with it.  Will the payment for new patients be paid on the same
basis as for any other APMS or GPMS practice?

 

Payments will be made on the same basis as all other GMS contracts. 
Practices are paid per weighted registered patient  

 

Please advise how this service was commissioned.

 

This is not separately commissioned. The practice held an existing GMS
contract and has developed this under that contract through sub-
contracting arrangements.

 

Please provide details of any procurement which was undertaken to secure
GP at hand or Babylon as a provider of this service.  Alternatively, if no
procurement was undertaken, please explain why one was not required.

 

Please see the response to the question above.  The practice initiated
this development.

 

Copyright: NHS England operates under the terms of the open government
licence. Please see the NHS England Terms and conditions on the following
link:

 

o [2]http://www.england.nhs.uk/terms-and-cond....

 

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review by writing to us, within two
months of the date of this letter, to:

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Email: [3][NHS England request email]

 

Please quote the reference number FOI-054827 in any future communications.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Email: [4][email address]  

Website: [5]www.ico.gov.uk

 

Please note there is no charge for making an appeal.

 

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

 

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows:- PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [6][NHS England request email].

   

Yours sincerely,

 

 

Freedom of Information

Corporate Communications Team

Transformation and Corporate Operations Directorate

 

NHS England

PO Box 16738

REDDITCH

B97 9PT

 

Tel: 0300 311 22 33

Email: [7][NHS England request email]

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are stuart edekof please sign in and let everyone know.

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org