*THIS IS AN AUTOMATED RESPONSE - YOUR EMAIL WILL BE RESPONDED TO BY A MEMBER OF
THE TEAM ALSO​​**   

 

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We are currently receiving an extremely high volume of enquiries.    

You may find the following information helpful.     

 

How can the Customer Contact Centre help me?     

 

We’re here to support patients and their representatives with enquiries
about healthcare services. 

 

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military healthcare and some specialised services that support people with
a range of rare and complex conditions.      

 

You can find out how to feedback or make a complaint about an NHS service
here:     

 

[1]https://www.england.nhs.uk/contact-us/co...

   

Covid-19 enquiries   

 

For information about coronavirus (COVID-19), including information about
the COVID-19 vaccine, go to
the [2]https://www.nhs.uk/covid-19-advice-and-s.... You can also
find guidance and support on the [3]GOV.UK website.   

 

If you are contacting us about new COVID-19 treatments, more information
is available on the [4]NHS website.    

 

Does the NHS England Customer Contact Centre provide medical advice?     

 

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Dear Amit Mukherjee, 

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. Your request is being dealt with under the
terms of the FOI Act and will be answered within twenty working days. Your
reference number is FOI-2402-2070501.

For further information regarding the FOI Act, please refer to the website
of the [1]Information Commissioner’s Office (ICO). For further information
regarding NHS England, and the information we publish, please visit [2]our
website.

If you have any queries about this request or wish to contact us again,
please email [3][NHS England request email] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Yours sincerely,

Freedom of Information

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [4][NHS England request email] 

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Dear Amit Mukherjee,

We refer to your email of 12 February 2024 in which you requested
information under the FOI Act from NHS England.

You made the following request:

Please supply the names of stakeholders who are supporting the North West
London ICB's recommended model for acute care in Westminster Gordon
Hospital.

Please share a copy of their respective letters of support as referenced
in the letter to the ICB on page 5 under "Test 4: System/Stakeholder
engagement" dated 27th September 2023 addressed to Toby Lambert, strategy
director of North West London ICS from Caroline Clarke , London Regional
director of NHS England with subject heading of “NHS England London Stage
2 Assurance Meeting for the Central and Northwest London mental health
provision for Westminster – Gordon Hospital: Panel Feedback and next
steps.”

Decision

NHS England does not hold the information you have requested.

We would advise that you redirect your FOI request to the North West
London ICB via:

[1]Freedom of information requests :: North West London ICS
(nwlondonicb.nhs.uk)

Review rights

If you consider that your request for information has not been properly
handled or if you are otherwise dissatisfied with the outcome of your
request, you may seek an internal review within NHS England of the issue
or the decision. A senior member of NHS England’s staff, who has not
previously been involved with your request, will undertake that review.
If you are dissatisfied with the outcome of any internal review, you may
complain to the Information Commissioner for a decision on whether your
request for information has been dealt with in accordance with the FOI
Act.

A request for an internal review should be submitted in writing to:
[2][NHS England request email]

Yours sincerely,

FOI Team

Freedom of Information

NHS England

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