GLPC Job Evaluation Scheme

The request was successful.

Dear Selby District Council,

I should like to know the outcome of the GLPC job evaluation assessment for the role of Customer Service Adviser, Contact Centre.

The information I am specifically after:-

 The job score (the figure after all the individual factor scores have been added together)
 Whether your CSAs receive and resolve Revenues & Benefits calls.

I should also like to know whether you have a “Local Conventions” document.

If so, I should like a copy please.

When responding to this request, I would ask you to please be mindful of ICO Decision Notice FS50229617.

Yours faithfully,

Ms A Baker

info@selby.gov.uk, Selby District Council


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Sandra Adamson, Selby District Council

Hello Ms Baker

Thank you for your enquiry; I have forwarded it to the relevant department for them to respond accordingly.

Kind regards

Sandra Adamson
Customer Services

Sandra Adamson
Customer Services Advisor

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Freedom of information administration, Selby District Council

4 Attachments

Good Afternoon,

 

Please find attached acknowledgement letter for your recent Freedom of
Information request.

 

Kind regards,

 

 

 

Freedom of information administration

Freedom of Information Administration

 

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 Selby District Council, Civic Centre, Doncaster Road, Selby, YO8 9FT.
 

 

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Andrew Crabbe, Selby District Council

4 Attachments

Dear Sir/Madam

 

Please find attached our response to your recent Freedom of Information
Request, indexed as FOI5016 for the purposes of internal referencing.

 

Thank you

 

Andrew Crabbe

Senior Human Resources Officer

 

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 Selby District Council, Civic Centre, Doncaster Road, Selby, YO8 9FT.
 

 

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District Council. If you are not the
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Dear Mr Crabbe,
Sorry to bother you again, but I don’t appear to have received the “Conventions Statement” attachment?
Sincerely,
Ms A Baker

acrabbe@selby.gov.uk, Selby District Council


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The information in this e-mail, and any attachments, is confidential and may be
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and use of the named addressee(s). Its contents do not necessarily represent
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recipient please notify the sender immediately. Unless you are the intended
recipient, or his/her representative, you are not authorised to, and must not,
read, copy, distribute, use or retain this message or any part of it.

Andrew Crabbe
Senior Human Resources Officer

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Selby District Council
Civic Centre
Doncaster Road
Selby
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Andrew Crabbe, Selby District Council

1 Attachment

Good evening.... I have checked the sent version and there is the attachment, but I attach again..... hopefully this will get to you, but please let me know if this isnt the case

Andrew Crabbe
Senior Human Resources Officer

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Selby District Council
Civic Centre
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Dear Mr Crabbe,
What can I say?
Service indeed!
Got it this time. :)
Huge thanks and Happy New Year to you.

Kind regards,

Amanda

acrabbe@selby.gov.uk, Selby District Council


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The information in this e-mail, and any attachments, is confidential and may be
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and use of the named addressee(s). Its contents do not necessarily represent
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recipient please notify the sender immediately. Unless you are the intended
recipient, or his/her representative, you are not authorised to, and must not,
read, copy, distribute, use or retain this message or any part of it.

Andrew Crabbe
Senior Human Resources Officer

t: 01757 705101
e: [email address]
w: www.selby.gov.uk

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Selby District Council
Civic Centre
Doncaster Road
Selby
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The information in this e-mail, and any attachments, is confidential and may be
subject to legal professional privilege. It is intended solely for the attention
and use of the named addressee(s). Its contents do not necessarily represent
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