Gilmerton Care Home 9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU

Sam Rahmani made this Freedom of Information request to City of Edinburgh Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by City of Edinburgh Council.

Dear City of Edinburgh Council,

Would you please provide:

1) Number of Safeguarding concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, natural or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Sam Rahmani

City of Edinburgh Council

Sam Rahmani

Date: 12/07/2016

Our ref: 12003

Dear Sam Rahmani

Acknowledgement of Request

Subject: Gilmerton Care Home 9 Moredunvale Road, Gilmerton, Edinburgh EH17 7QU

Thank you for your request for information received on 11/07/2016. I can confirm that your request will be processed under the Freedom of Information (Scotland) Act 2002, Environmental Information Regulations (Scotland) 2004, or the INSPIRE (Scotland) Regulations 2009.

You will receive the information requested within 20 working days unless the Council does not hold the information, or there is a reason for it to be withheld. We will write to you in any event.

In some circumstances a fee may be payable and if that is the case we will let you know.

If you have any requirements regarding the format any information should be supplied in, e.g. the language to be used, audio, large print and so on, then please let me know.

If you have any queries or concerns, do not hesitate to get in touch. Please quote the reference number above in any future communications.

To promote transparency and accountability, please note it is the Council’s policy to publish all request details and responses made under the freedom of information legislation. This information will be made available through the Council’s website and will not include your personal details. The disclosure log is available at the following link: http://www.edinburgh.gov.uk/homepage/175....

Further information about your rights and accessing information is available on our website at: www.edinburgh.gov.uk

Yours sincerely,

Information Governance Unit
Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340
[Edinburgh City Council request email] www.edinburgh.gov.uk

Information Rights Officer 5, City of Edinburgh Council

1 Attachment

Sam Rahmani

 

[FOI #344803 email]

 

Date: 09/08/2016

 

Our ref: 12003

 

Dear Sam Rahmani

 

Freedom of Information (Scotland) Act 2002 - Information not held

 

Subject: Gilmerton Care Home 9 Moredunvale Road, Gilmerton, Edinburgh EH17
7QU

 

Thank you for your request for information of 11/07/2016 where you asked
the following:

 

Would you please provide:

1) Number of Safeguarding concerns received from or in connection with the
above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts,
complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not
substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, natural or otherwise) of any person
who used the care service

5) Numbers of Incidents reported to or investigated by the police, again
not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or
external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email,
in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016
between January and June. If any of the numbers are fewer than 5 for
certain years, and you would therefore be unable to disclose them, please
feel free to add the numbers for different years together and provide the
total number.

 

Your request has been processed under the Freedom of Information
(Scotland) Act 2002. Unfortunately, we are unable to provide you with the
information requested because it is not held by the Council. 

 

Please note that this letter constitutes a notice under section 17 of the
Freedom of Information (Scotland) Act 2002.

 

I can advise that the 4 FOI requests (EDIR: 12002, 12003, 12004 and 12028)
all relate to care homes operated by Four Seasons Health Care.  The
Council holds block contracts with Castlegreen and North Merchiston, and
placements within Gilmerton and Guthrie House are made by the Council
under the National Care Home Contract.

 

In addition, the buildings where Castlegreen and North Merchiston operate
from are owned by the Council; however the service delivery, including all
staffing, is operated by Four Seasons.

 

The only information routinely collected by the Council in respect of
Adult Support and Protection incidents in all care homes is collected by
our Strategy and Insight Team.  I have attached a copy of the most recent
spreadsheet for your information.

 

Page 1 = Contacts & Deaths

 

You will need to contact Four Seasons Health care directly for the
information you require.

 

To promote transparency and accountability, please note it is the
Council’s policy to publish all request details and responses made under
the freedom of information legislation. This information will be made
available through the Council’s website and will not include your personal
details. The disclosure log is available at the following link:
http://www.edinburgh.gov.uk/homepage/175...

 

Your right to seek a review

 

If you are unhappy with the way we have dealt with your request, you can
ask us to review our actions and decisions by writing to:

 

Head of Strategy (interim) ,

The City of Edinburgh Council,

Waverley Court Business Centre 2:1,

4, East Market Street,

Edinburgh,

EH8 8BG or;

Email: legal.[Edinburgh City Council request email]

 

Please note that your request must be in a recordable format (email,
letter, audio tape etc.), and that you have 40 working days upon receipt
of this letter to ask for a review. You will receive a full response to
your review request within 20 working days of its receipt. Please quote
the reference number above in any future communications.

 

If you are not content with the outcome of the review, you can ask the
Scottish Information Commissioner to review our decision. You must submit
your complaint to the Commissioner within 6 months of receiving our review
response. The Commissioner can be contacted at:

 

The Office of the Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

Website www.itspublicknowledge.info

Email: [email address]

 

 

Yours sincerely

 

 

Clayton Pratt

Information Rights Officer

 

Information Governance Unit

Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340

[Edinburgh City Council request email] www.edinburgh.gov.uk

 

 

 

 

 

 

 

 

 

 

 

 

 

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