Giggaclear have informed me that they will not be installing a fibre optic service to my home despite istallation in all surrounding areas. Please can you confirm the appropriate legislation.
Dear Department for Culture, Media and Sport,
Can you advise how Giggaclear can refuse to install a fibre optic service to my house as I thought it was Government policy to reach all homes. Please can you let me know if they can do this legally.
Mrs Karel Webb
Thank you for your email which is now being dealt with by the Freedom of
Information Team at the Department for Culture, Media and Sport.
You will receive a response to your information request within 20 working
days of receipt.
Our Ref: TO2018/13110
Please see the attached letter from the Department for Digital, Culture,
Media and Sport.
Ministerial Support Team
Department for Digital, Culture, Media and Sport