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Giggaclear have informed me that they will not be installing a fibre optic service to my home despite istallation in all surrounding areas. Please can you confirm the appropriate legislation.

We're waiting for Mrs K Webb to read a recent response and update the status.

Dear Department for Culture, Media and Sport,
Can you advise how Giggaclear can refuse to install a fibre optic service to my house as I thought it was Government policy to reach all homes. Please can you let me know if they can do this legally.

Yours faithfully,
Mrs Karel Webb

FOI Mailbox, Department for Culture, Media and Sport

Thank you for your email which is now being dealt with by the Freedom of
Information Team at the Department for Culture, Media and Sport. 
You will receive a response to your information request within 20 working
days of receipt.
  

no-reply@dcms.ecase.co.uk on behalf of Correspondence Team, Department for Culture, Media and Sport

1 Attachment

Our Ref: TO2018/13110

Please see the attached letter from the Department for Digital, Culture,
Media and Sport.

Kind regards,

Ministerial Support Team

Department for Digital, Culture, Media and Sport

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