Dear Department for Work and Pensions,

I have been asked by my local job centre to attend an appointment after my last bus home. I do not drive or does anybody else in the family, and we rely on public transport.

Can I refuse this appointment as there is no means of getting home, which is in the countryside, and I have numerously told the job centre staff this, and showed them the bus timetable, which they claim cannot read.

Yours faithfully,

a keith

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FoI mailbox.
By the next working day your request will be forwarded to the relevant
information owner within the Department who will respond to you direct. 
If your email is a Freedom of Information request you can normally
expect a response within 20 working days.
Should you have any further queries in connection with this request do
please contact us.
For further information on the Freedom of Information Act within DWP
please click on the link below.

show quoted sections


Visible links
1. on behalf of Operations FOI Team, Department for Work and Pensions

1 Attachment

Dear A Keith,

I am writing in response to your request for information, received 10

Your response is attached

Yours sincerely,

DWP Operations FOI Team

J Roberts left an annotation ()

"In some circumstances claimants who fail to attend a mandatory interview, can be treated as having a good reason, without making a referral to a Decision Maker."

In what circumstances exactly?

Was the person who arranged your appointment unaware of your circumstances concerning public transport, and if so, was their lack of awareness reasonable in the circumstances?

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site . Find out more .