Dear Department for Work and Pensions,

I have been asked by my local job centre to attend an appointment after my last bus home. I do not drive or does anybody else in the family, and we rely on public transport.

Can I refuse this appointment as there is no means of getting home, which is in the countryside, and I have numerously told the job centre staff this, and showed them the bus timetable, which they claim cannot read.

Yours faithfully,

a keith

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1 Attachment

Dear A Keith,

I am writing in response to your request for information, received 10
January.

Your response is attached

Yours sincerely,

DWP Operations FOI Team

J Roberts left an annotation ()

"In some circumstances claimants who fail to attend a mandatory interview, can be treated as having a good reason, without making a referral to a Decision Maker."

In what circumstances exactly?

Was the person who arranged your appointment unaware of your circumstances concerning public transport, and if so, was their lack of awareness reasonable in the circumstances?

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