We don't know whether the most recent response to this request contains information or not – if you are Kyle Preston please sign in and let everyone know.

Dear Swindon Borough Council,

Please could you help answer the following:

Please may you supply a copy of the Council’s latest Digital Strategy.
When was the Digital Strategy approved?
When is the Digital Strategy due to be refreshed?
Which member of the board is responsible for ICT?
Please provide an organisation chart for the Council’s ICT department.
Does the Council outsource some or all of its ICT services to an external provider? If so, please provide details of provider(s) and contract dates.
Is the council looking to migrate any of its ICT services to the cloud in the next 2 years? If so, please provide details of these services.
Is the council considering its options for outsourcing / insourcing its ICT services in the next 3 years?
Does the Council have any plans to review its operating model for ICT services within the next 2 years?
Does the Council use external consultancy to support ICT initiatives and if so, how are they appointed?

Yours faithfully,

Kyle Preston

Customer Services, Swindon Borough Council

Thank you for your email which has been forwarded to Freedom of Information officer for response.

Customer Services
Swindon Borough Council
Direct line: 01793 445500
www.swindon.gov.uk

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Swindon Borough Council

[1]Swindon Borough Council
Dear Kyle Preston,

Case reference number: FOI003170

Thank you for your request. The Freedom of Information Act creates two
general rights in relation to information:

 1. The right to be told whether or not the information requested is
held
 2. The right to be given that information within 20 working days

A response to your request for information will be sent to you promptly;
and in any event no later than 07/10/2020. Please allow postal time.

If you have a My Account you can follow the progress of your request by
logging back in to your [2]Account. If you don't have an account and you
would like one, please [3]contact us and we will send you an invite to
My Account, so you can view your case.

Kind regards, 

Freedom of information officer
Swindon Borough Council

References

Visible links
1. https://myaccount.swindon.gov.uk/q
2. http://myaccount.swindon.gov.uk/q/login
3. mailto:[Swindon Borough Council request email]?subject=Invite%20to%20My%20Account

Haylee-Anne Gatfield, Swindon Borough Council

3 Attachments

Dear Mr Preston,

 

Re: FOI Freedom of Information Request FOI003170

 

I below for your information:

 

When was the Digital Strategy approved? March 2020

 

When is the Digital Strategy due to be refreshed? January 2023

 

Which member of the board is responsible for ICT? The Chief Operating
Officer

 

Please provide an organisation chart for the Council’s ICT department.
Attached

 

Does the Council outsource some or all of its ICT services to an external
provider? If so, please provide details of provider(s) and contract dates.
Capita are contracted for some server hosting until 2022.

 

Is the council looking to migrate any of its ICT services to the cloud in
the next 2 years? If so, please provide details of these services.
Planning is dependent on discovery work to evaluate cost and benefits
first

 

Is the council considering its options for outsourcing / insourcing its
ICT services in the next 3 years?  No

 

Does the Council have any plans to review its operating model for ICT
services within the next 2 years? Yes

 

Does the Council use external consultancy to support ICT initiatives and
if so, how are they appointed? Typically via Microsoft Fast Track or
tender processes

 

If you are unhappy with the service you have received in relation to your
request and wish to make a review you should contact:

 

Customer Services

Civic Offices

Euclid Street

Swindon

[email address]

 

The complaints/review procedure involves a full review by the Information
Governance Manager. 

 

If you are not content with the outcome of our conclusion, you may apply
directly to the Information Commissioner's Office for a decision before
contacting the Council. Generally, the ICO cannot make a decision unless
you have exhausted the Council's own complaints procedure.

 

The Information Officer can be contacted at :

The Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

If you require any further information concerning this matter please
contact me quoting the reference number at the top of the letter.

 

 

Yours faithfully,

 

 

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Swindon Borough Council

[1]Swindon Borough Council
Dear Kyle Preston,

Case reference number: FOI003170

An update to your freedom of information request has been recorded on
the case timeline. 

If you have a My Account you can follow the progress of your request by
logging back in to your [2]Account. If you don't have an account and you
would like one, please [3]contact us and we will send you an invite to
My Account, so you can view your case.

Kind regards,

Freedom of information officer
Swindon Borough Council

References

Visible links
1. https://myaccount.swindon.gov.uk/q
2. http://myaccount.swindon.gov.uk/q/login
3. mailto:[Swindon Borough Council request email]?subject=Invite%20to%20My%20Account

We don't know whether the most recent response to this request contains information or not – if you are Kyle Preston please sign in and let everyone know.