General Enquiries

Currently waiting for a response from Stoke on Trent City Council, they should respond promptly and normally no later than (details).

Dear Stoke on Trent City Council,

Please could you help answer the following:

Please may you supply a copy of the Council’s latest Digital Strategy.
When was the Digital Strategy approved?
When is the Digital Strategy due to be refreshed?
Which member of the board is responsible for ICT?
Please provide an organisation chart for the Council’s ICT department.
Does the Council outsource some or all of its ICT services to an external provider? If so, please provide details of provider(s) and contract dates.
Is the council looking to migrate any of its ICT services to the cloud in the next 2 years? If so, please provide details of these services.
Is the council considering its options for outsourcing / insourcing its ICT services in the next 3 years?
Does the Council have any plans to review its operating model for ICT services within the next 2 years?
Does the Council use external consultancy to support ICT initiatives and if so, how are they appointed?

Yours faithfully,

Kyle Preston

FOI, Stoke on Trent City Council

Dear Mr Preston


Your request for information ref. SOT91554


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|Due to the current unprecedented circumstances we must make you aware that the City Council’s response to your |
|request for information may be delayed.  Although the Team is doing its utmost to ensure business continuity, |
|changes in the way we work may cause delays for some requests. If your request is likely to be delayed we will |
|let you know and keep you informed of progress. |
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|Please the Information Commissioner’s guidance relating to coronavirus via this link - |
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Thank you for your request for information about the Council's latest
Digital Strategy and ICT services.  Your request was received by the
Information Rights Team on 10 September 2020.  This is being dealt with
under the terms of the appropriate Information Rights legislation.


In some circumstances we may charge for information.  If there is a charge
we will let you know, as you will be required to pay this before we deal
with your request.


Some information does not have to be released under this legislation.  We
will check the information you have asked for and send you as much as
possible.  If another person or organisation is named in the information,
we may have to ask their opinion before we decide what we can give you.


You should expect to receive a response to your request on or before 08
October 2020 in line with the legislation's 20 working day statutory


For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:


If you have any queries about this email please do not hesitate to contact


You can find details of how we handle your personal information by
visiting [3]


Yours sincerely


Information Rights Team


Information Rights

Floor 2 Civic Centre Glebe Street

Stoke-on-Trent ST4 1HH

City of Stoke-on-Trent 

t 01782 232853, 01782 233020, 01782 233732, 01782 235965

e [4][Stoke on Trent City Council request email]





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