General Enquiries

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Dear Staffordshire County Council,

Please could you help answer the following:

Please may you supply a copy of the Council’s latest Digital Strategy.
When was the Digital Strategy approved?
When is the Digital Strategy due to be refreshed?
Which member of the board is responsible for ICT?
Please provide an organisation chart for the Council’s ICT department.
Does the Council outsource some or all of its ICT services to an external provider? If so, please provide details of provider(s) and contract dates.
Is the council looking to migrate any of its ICT services to the cloud in the next 2 years? If so, please provide details of these services.
Is the council considering its options for outsourcing / insourcing its ICT services in the next 3 years?
Does the Council have any plans to review its operating model for ICT services within the next 2 years?
Does the Council use external consultancy to support ICT initiatives and if so, how are they appointed?

Yours faithfully,

Kyle Preston

Staffordshire County Council

Dear Kyle Preston,
 
Thank you for your request for information received by Staffordshire
County Council on 07/09/2020.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 

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Yours sincerely,
 
Access Team

Portch, David (Corporate), Staffordshire County Council

1 Attachment

Dear Kyle Preston

Thank you for your request for information.

Please find information provided by the relevant service team(s) below / attached.

Please may you supply a copy of the Council’s latest Digital Strategy. - The current strategy is available on our website - https://digitalstaffordshire.info/digita...

When was the Digital Strategy approved? - 2016/17

When is the Digital Strategy due to be refreshed? - The digital strategy of the organisation is currently being refreshed and is expected to be approved later this year

Which member of the board is responsible for ICT? - John Tradewell, Director Corporate Services

Please provide an organisation chart for the Council’s ICT department. - See attached

Does the Council outsource some or all of its ICT services to an external provider? If so, please provide details of provider(s) and contract dates. -

ICT is not outsourced to a large extent however some services are outsourced to commercial and partner organisations:
KCom - Network services including the management of the Staffordshire Public Services Network Pro DBA - Oracle Support Staffordshire Health Informatics Service (NHS) - Telephony and Data Centre colocation

Is the council looking to migrate any of its ICT services to the cloud in the next 2 years? If so, please provide details of these services.

The council has an ongoing programme that is migrating services to the cloud and recent examples include the replacement of SAP with hosted Finance and HR solutions, Office 365, Web Hosting and a variety of Business applications e.g. Libraries Management, Coroners, FOI\Complaints, ICT Asset Management etc. These are primarily Software as a Service solutions. We are currently testing IAAS by migrating an ICT Starters and Leavers application and will review future opportunities\migrations after the pilot. We are currently in the process of migrating a Planning Application to a SAAS solution and are also reviewing proposals looking at Capita ONE using SAAS and our Occupational Health Management solution. Reviews are also undertaken generally at Contract renewal.

Is the council considering its options for outsourcing / insourcing its ICT services in the next 3 years?

No current plans to outsource

Does the Council have any plans to review its operating model for ICT services within the next 2 years?

Yes a review of ICT is planned in 2021 with planning underway.

Does the Council use external consultancy to support ICT initiatives and if so, how are they appointed?

Yes - external consultancy is used as required, appointments can be made through a variety of sources using existing contracts, appropriate frameworks or through the use of contractors where applicable.

If you have any comments relating to how your request has been handled by our authority you should contact us in the first instance.  Send your comment or complaint to:

Access Manager, Access Team, Staffordshire County Council, 2 Staffordshire Place, Stafford ST16 2DH or email [Staffordshire County Council request email]

If you then have any further comments relating to how your request has been handled by our authority, please contact the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Regards
  
David Portch

Access Team
Staffordshire County Council
1 Staffordshire Place
Stafford
ST16 2DH

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