Dear South Western Ambulance Service NHS Foundation Trust,

Please confirm the following pieces of information:

• Who is the Trust's current supplier for their Electronic Patient Record?
• What are the contract start and end dates for the Electronic Patient Record?
• Who is the Trust's current supplier for their Patient Administration System?
• What are the contract start and end dates for the Patient Administration System?
• When is the trust due to start looking to re-procure their clinical systems?
• Who supplies the Trust's integration system?
• How often does the Trust evaluate their Clinical Systems?
• Please supply a copy of the Trust’s latest Digital Strategy
• How regularly does the Trust review their Digital Strategy?
• Who is the Trust's current Chief Clinical Information Officer?
• Who is the Trust’s current CIO/ IT Director?
• Which member of the board is responsible for IT?
• Please provide an organisation chart for the trust’s IM&T department
• Please provide a link to the trust’s latest Board Assurance Framework
• Which member of the Trust is the SRO for the STP engagements?
• What proportion of the Trust’s IM&T Department is made up of interim staff and permanent staff?
• How many beds does the trust have?
• How many staff does the trust employ?
• What is the trust’s current NHSI Rating via the NHS Oversight Framework?
• What is the trust’s current Digital Maturity Score?
• Does the trust outsource their IT services to an external provider, if so please provide details of provider and contract dates
• Is the Trust looking to migrate to the cloud in the next 2 years?
• Is the Trust considering their options of outsourcing their IT Services in the next 3 years?

Many Thanks
Yours faithfully,

Kyle Preston

Information Governance, South Western Ambulance Service NHS Foundation Trust

3 Attachments

Dear Kyle

 

Thank you for your request for information regarding IM&T which we
received on 26/11/19.

 

We have now made an initial review of the questions you have submitted.
The below questions we do not believe are applicable to us as an ambulance
service – please review these and advise if you believe otherwise.

 

+------------------------------------------------------------------------+
|Question |Reason not applicable   |
|--------------------------------------+---------------------------------|
|Who is the Trust's current supplier |Not used in the ambulance service|
|for their Patient Administration | |
|System? | |
| | |
|  | |
|--------------------------------------+---------------------------------|
|What are the contract start and end |As above, not applicable |
|dates for the Patient Administration | |
|System? | |
|--------------------------------------+---------------------------------|
|When is the trust due to start looking|We believe you are referring to |
|to re-procure their clinical systems? |systems used in a hospital |
| |setting. ‘Clinical systems’ is |
| |not a term used within the |
| |ambulance service to denote a |
| |specific product or service. |
| | |
| |   |
|--------------------------------------+---------------------------------|
|Who supplies the Trust's integration |Not used in the ambulance service|
|system? | |
| | |
|  | |
|--------------------------------------+---------------------------------|
|How often does the Trust evaluate |As above, not applicable |
|their Clinical Systems?  | |
| | |
|  | |
|--------------------------------------+---------------------------------|
|Who is the Trust's current Chief |We do not have one in post |
|Clinical Information Officer? | |
| | |
|  | |
|--------------------------------------+---------------------------------|
|How many beds does the trust have? |We do not have any beds |
| | |
|  | |
+------------------------------------------------------------------------+

 

Your other questions we will process as usual and respond no later than
24/12/19. Please do not hesitate to contact us in the interim if we can be
of any assistance.

 

Kind regards,

Clare Lunk | Assistant Information Governance Manager
South Western Ambulance Service NHS Foundation Trust

 

Direct Line 01392 261 603 | Web [1]www.swast.nhs.uk | E-Mail
[email address]

Trust Headquarters, Abbey Court, Eagle Way, Exeter, EX2 7HY, TrustHQ

References

Visible links
1. http://www.swast.nhs.uk/

Dear Clare,

Thank you for your response. I acknowledge that these systems are not used in the ambulance service, i wonder if perhaps the below questions are more relevant and may be a system that you use.

• Who is the Trust's current supplier for their Electronic Patient Care Record (ePCR)?
• What are the contract start and end dates for the ePCR?
• When is the trust due to start looking to re-procure their ePCR?

Thank you
Kyle

Information Governance, South Western Ambulance Service NHS Foundation Trust

4 Attachments

Dear Kyle

 

A PDF copy of our response is also attached – we are aware of a formatting
issue on the WDTK website which may affect the legibility of the tabled
response below.

 

I refer to our acknowledgement on 4/12/19  in respect of your request for
information under the provisions of the Freedom of Information Act.  We
are able to provide the following information:

 

Information Trust response
requested
Who is the Ortivus
Trust's
current
supplier for
their
Electronic
Patient
Record? 

 
What are the Our new contract with Ortivus is planned to start in January 2020. It is a five
contract year contract with an option to extend for two years.
start and
end dates
for the
Electronic
Patient
Record?
Please Please find attached.
supply a
copy of the
Trust’s
latest
Digital
Strategy
How Five-year strategy with an annual review
regularly
does the
Trust review
their
Digital
Strategy?
Who is the Tim Bishop, Executive Director of IM&T
Trust’s
current CIO/
IT Director?
Which member Tim Bishop, Executive Director of IM&T
of the board
is
responsible
for IT?
Please Please find attached.
provide an
organisation
chart for
the trust’s
IM&T
department
Please Accessible via the Trust Public Board papers available here;
provide a [1]https://www.swast.nhs.uk/welcome/our-boa...
link to the
trust’s
latest Board
Assurance
Framework
Which member Each of the Executive Directors has a different geographical area of STP
of the Trust responsibility. The Executive team also maintain their specific roles for areas
is the SRO such as Operations, Finance, IT etc. If you require any more information on this
for the STP subject please let us know.
engagements?
 
 
What All permanent.
proportion
of the
Trust’s IM&T
Department
is made up
of interim
staff and
permanent
staff?

 
How many This information is available in our Annual Report online
staff does [2]https://www.swast.nhs.uk/p/annual-report...
the trust
employ?
What is the This information is publicly available on the NHSI website -
trust’s [3]https://improvement.nhs.uk/resources/sin...
current NHSI
Rating via  
the NHS
Oversight
Framework?
What is the The Digital Maturity Assessment (DMA) is a range of self-assessed areas. The
trust’s Trust’s mean score across these areas, as assessed in Q1 2016, was 57.7%.
current
Digital  
Maturity
Score? A reassessment against a revised Digital Maturity Assessment (DMA) is expected
to take place in 2020.
 
  
Does the No.
trust
outsource
their IT
services to
an external
provider, if
so please
provide
details of
provider and
contract
dates
Is the Trust Yes – partially.
looking to
migrate to
the cloud in
the next 2
years?

 
Is the Trust Possibly.
considering
their
options of
outsourcing
their IT
Services in
the next 3
years?

 

Please note that, under the Re-use of Public Sector Information
Regulations, if you wish to publish or otherwise use this information
besides for your own means, you will need to seek our permission to do so.

 

Please feel free to contact me if you require further clarification of the
information provided, or to discuss any aspect of the way in which we have
responded to your request. 

However, if you are dissatisfied with our response, you also have the
right to make use of the following complaints procedures:

 

In the first instance you may write to the Chief Executive of this Trust

 

Mr Ken Wenman

South Western Ambulance Service NHS Foundation Trust

Abbey Court

Eagle Way

Exeter  EX2 7HY

 

Mr Wenman will then either make arrangements for your complaint to be
reviewed and for the outcome to be communicated to you, or will convene a
panel of Trust Directors to consider an appeal against a decision to
withhold information.

 

If you are unhappy with the response to your complaint, or findings of the
Panel, you can contact the Information Commissioner at:

 

Information Commissioner’s Office,

Wycliffe House,

Water Lane,                                 

Wilmslow,

Cheshire.  SK9 5AF

 

Tel: 01625 545 700

Fax: 01625 524 510

 

Kind regards

 

Clare Lunk | Assistant Information Governance Manager

South Western Ambulance Service NHS Foundation Trust

[4]cid:[email address]

 

Direct Line 01392 261 603 

Web [5]www.swast.nhs.uk

E-Mail [6][email address]

Abbey Court, Eagle Way, Exeter EX2 7HY

 

 

 

References

Visible links
1. https://www.swast.nhs.uk/welcome/our-boa...
2. https://www.swast.nhs.uk/p/annual-report...
3. https://improvement.nhs.uk/resources/sin...
5. http://www.swast.nhs.uk/
6. mailto:[email address]