General Enquiries

The request was successful.

Dear West London NHS Trust,

Please confirm the following pieces of information:

• Who is the Trust's current supplier for their Electronic Patient Record?
• What are the contract start and end dates for the Electronic Patient Record?
• Who is the Trust's current supplier for their Patient Administration System?
• What are the contract start and end dates for the Patient Administration System?
• When is the trust due to start looking to re-procure their clinical systems?
• Who supplies the Trust's integration system?
• How often does the Trust evaluate their Clinical Systems?
• Please supply a copy of the Trust’s latest Digital Strategy
• How regularly does the Trust review their Digital Strategy?
• Who is the Trust's current Chief Clinical Information Officer?
• Who is the Trust’s current CIO/ IT Director?
• Which member of the board is responsible for IT?
• Please provide an organisation chart for the trust’s IM&T department
• Please provide a link to the trust’s latest Board Assurance Framework
• Which member of the Trust is the SRO for the STP engagements?
• What proportion of the Trust’s IM&T Department is made up of interim staff and permanent staff?
• How many beds does the trust have?
• How many staff does the trust employ?
• What is the trust’s current NHSI Rating via the NHS Oversight Framework?
• What is the trust’s current Digital Maturity Score?
• Does the trust outsource their IT services to an external provider, if so please provide details of provider and contract dates
• Is the Trust looking to migrate to the cloud in the next 2 years?
• Is the Trust considering their options of outsourcing their IT Services in the next 3 years?

Many Thanks
Yours faithfully,

Kyle Preston

foi foi, West London NHS Trust

Dear Kyle,

Thank you for your Freedom of Information request (OUR REF:324).

We will aim to respond within 20 working days.

Kind Regards,

Deena Vora
Freedom of Information Officer
Information Governance Team
West London NHS Trust
Trust Headquarters, 1 Armstrong Way, Southall, UB2 4SD

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foi foi, West London NHS Trust

2 Attachments

Dear Kyle,

Thank you for your request.

Please find below our response.

1. Who is the Trust's current supplier for their Electronic Patient Record?
Servelec & The Phoenix Partnership (TPP)

2. What are the contract start and end dates for the Electronic Patient Record?
End date for Servelec - 2022, end date of TPP - 2022

3. Who is the Trust's current supplier for their Patient Administration System?
N/A

4. What are the contract start and end dates for the Patient Administration System?
N/A

5. When is the trust due to start looking to re-procure their clinical systems?
One year prior to the end of the contract

6. Who supplies the Trust's integration system?
No supplier, open source software

7. How often does the Trust evaluate their Clinical Systems?
When the Trust is looking to re-procure

8. Please supply a copy of the Trust’s latest Digital Strategy • How regularly does the Trust review their Digital Strategy?
IT strategy reviewed yearly, will be changing to a digital strategy in the next iteration.

9. Who is the Trust's current Chief Clinical Information Officer?
Dr Jonathan Scott

10. Who is the Trust’s current CIO/ IT Director?
Trevor Nelms, Business Technology Director

11. Which member of the board is responsible for IT?
Paul Stefanoski, Finance Director

12. Please provide an organisation chart for the trust’s IM&T department
Please see attached Bus Tech Structure document.

13. Please provide a link to the trust’s latest Board Assurance Framework
The Trust’s Board Assurance Framework/Level 1 Risk Register is reviewed regularly by the Trust Board at its public meetings. Please find attached the latest version of the BAF as presented at the November 2019 Board meeting, and a link to the area of our website where the Board papers (including the BAF) is posted :
https://www.westlondon.nhs.uk/about-west...

14. Which member of the Trust is the SRO for the STP engagements?
Ms Lesley Watts, the Chief Executive of the Chelsea and Westminster Hospital NHS Foundation Trust, is the Senior Responsible Officer for North West London STP.

15. What proportion of the Trust’s IM&T Department is made up of interim staff and permanent staff?
99% permanent

16. How many beds does the trust have?
813 (Please note the information below includes Mental Health as well as Community Health (ECP) beds).

17. How many staff does the trust employ?
3741 Headcount/3543 WTE Substantive Staff

18. What is the trust’s current NHSI Rating via the NHS Oversight Framework?
The Trust is currently in Segment 1 for the purposes of NHSE/I’s segmentation of NHS Trusts under the Single Oversight Framework.

19. What is the trust’s current Digital Maturity Score?
Please see attached document. Please note no Digital Maturity submissions have been required since 2016/2017.

20. Does the trust outsource their IT services to an external provider, if so please provide details of provider and contract dates
No

21. Is the Trust looking to migrate to the cloud in the next 2 years?
Most services hosted in suppliers datacentre, intention to move some services such as email to cloud.

22. Is the Trust considering their options of outsourcing their IT Services in the next 3 years?
No

This completes our response to your request for information. If you are unhappy with our response, please write to us giving your reasons and we will address them.

If you remain dissatisfied you are entitled to appeal to the Information Commissioner:
Customer Contact
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow SK9 5AF
Tel: 0303 123 1113
http://ico.org.uk/concerns/getting/repor...

Kindest Regards,

Deena Vora
Freedom of Information Officer
Trust Board Secretariat
West London NHS Trust
Trust Head Quarters, 1 Armstrong Way, Southall
UB2 4SD

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