Gender services - Brackenburn adult gender clinic

The request was successful.

Dear Belfast Health and Social Care Trust (Northern Ireland),

I am writing to request information under the terms of the Freedom of Information Act (2000). My enquiries relate to the Brackenburn adult gender service.

Please provide:
1. the average (mean) time in weeks from referral to first treatment or assessment appointment for patients whose first such appointment happened last quarter (between 1st April to 30th June 2022 inclusive), excluding patients who have waited for a shorter time due to a previous wait at another clinic.
2. the average (mean) time in weeks between treatment or assessment appointments for patients who received a follow-up appointment last quarter (between 1st April to 30th June 2022 inclusive).
3. copies of any documents (e.g. shared care agreements, prescribing guidance, training materials) that the service provides (either as a matter of course, or when appropriate) to patients’ GPs.

Please could you also confirm whether referrals to the service are currently being accepted.

Yours faithfully,

S Bradshaw

PublicLiaison-SM, Belfast Health and Social Care Trust (Northern Ireland)

Thank you for your email to Belfast Trust Public Liaison Service. Due to
the significant impact of the Coronavirus situation, Trust staff are
working to prioritise their duties as front line health and social care
workers and regrettably there may be a delay in responding to your email
at this time. Please note however, that any urgent queries will be
forwarded to the relevant service for their attention. Thank you for your
understanding and patience at this difficult time.


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PublicLiaison-SM, Belfast Health and Social Care Trust (Northern Ireland)


Thank you for your request for information received on 17 July 2022 which we are dealing with under the terms of the Freedom of Information Act 2000.

Further clarification may be required to ensure your request is dealt with appropriately and if this is the case we will contact you again.

Under Freedom of Information guidelines a response should be provided by 14 August 2022.

For more information about the legislation and our procedures for dealing with requests for information please refer to our website:

If you have any queries about this email, please contact me and remember to quote the reference number above in any future communications.

Angela McClenaghan
Events Assistant
Corporate Communications
Nore Villa
028 95046759 | | | |

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PublicLiaison-SM, Belfast Health and Social Care Trust (Northern Ireland)

3 Attachments

Good morning,


I refer to your Freedom of Information (FOI) request received on 17 July


Our response is now attached for your information.


If you are dissatisfied with the way in which your Freedom of Information
(FOI) request has been handled you may wish to complain. You should
contact Public Liaison Services, Nore Villa, Knockbracken Health Care
Park, Saintfield Road, Belfast BT8 8BH or alternatively
e-mail: [1][email address] within two months of the
date of this response and your complaint will be considered and a response
provided usually within 20 working days of receipt. 


Should you still be dissatisfied with the outcome, you can proceed to the
second review stage by contacting the Information Commissioner, The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF who will undertake an independent review. It is important to note
that if you refer any matter to the Information Commissioner, you will
need to show evidence of having gone through the Trust’s review process to
try to resolve the matter with the Trust in the first instance. 


If you require any further information or wish to discuss, please do not
hesitate to contact me. 


Many thanks,




Hayley Kerr

Public Liaison Officer, Public Liaison Service, Belfast Health and Social
Care Trust

Tel: 028 9504 9597


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