Gender services - Belfast Health and Social Care Trust
Dear Belfast Health and Social Care Trust,
I am writing to request information under the terms of the Freedom of Information Act (2000). My enquiries relate to the Knowing Your Identity (KOI) service for children and adolescents at Brackenburn Clinic.
Please provide:
the total number of patients currently held on the wait list for an initial appointment with the service
the total number of initial appointments held between 1st September 2022 to 31st August 2023 inclusive
the total number of appointments of any kind held between 1st September 2022 to 31st August 2023 inclusive
the most recent month that an invitation was sent for a first appointment (or otherwise offered via phone, email, etc) and the month of referral for that patient
for the patient currently next in the queue to be offered an initial appointment, the month of referral for that patient
Yours faithfully,
S Bradshaw
Hi
FOI REQUEST RE: GENDER SERVICES
Thank you for your request for information received on 18 September 2023
which we are dealing with under the terms of the Freedom of Information
Act 2000.
Further clarification may be required to ensure your request is dealt with
appropriately and if this is the case we will contact you again. Under
Freedom of Information guidelines a response should be provided by 16
October 2023.
For more information about the legislation and our procedures for dealing
with requests for information please refer to our website:
www.belfasttrust.hscni.net.
If you have any queries about this email, please contact me quoting the
reference number above in any future communications.
Please keep our reference number in the subject line of all future
correspondence relating to this matter.
FOI RESPONSE DISCLOSURE LOG
Did you know, the information you require may already be available on our
Trust website?
We publish all FOI responses on our disclosure log which can be accessed
via link below:
https://belfasttrust.hscni.net/about/acc...
Should you find what you’re looking for and no longer require us to
provide you with an individual reply, please let us know as soon as you
can.
Regards
Kate Webster
Communications Office
Public Liaison Service
Nore Villa
028 9504 5888
Email: [email address]
(Work Mon,Tues & Wed only)
Hi S Bradshaw
FOI REQUEST RE: GENDER SERVICES
Thank you for your correspondence, which we received on 18^th September
2023. In order to process your request we require further information to
enable us to identify and locate the information which you have asked for.
We would ask you to clarify the following points:
Please clarify which service your enquiry is relating to as your enquiry
refers to both KOI and Brackenburn Clinic.
KOI is our adolescent service and Brackenburn clinic is our adult service
Your request will be placed on hold until such time as sufficient
clarification is provided to locate the information you require. If we do
not receive a response from you within 20 working days of this letter your
request will be considered to have lapsed, as under section 1(3) of the
Freedom of Information Act a public authority need not comply with a
request unless any further information reasonably required to locate the
information is supplied.
If you have any queries regarding this email, please do not hesitate to
contact me.
Many thanks,
Hannah
Hannah Eaton (she/her)
Public Liaison Officer
Corporate Communications
Belfast Health & Social Care Trust
Team Tel: 028 9504 5888
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Dear PublicLiaison-SM,
The enquiry is in relation to the KOI service.
Yours sincerely,
S Bradshaw
Hi S Bradshaw
FOI REQUEST RE: CHILD AND ADOLESCENT GENDER SERVICES WAITING TIMES
I refer to your Freedom of Information (FOI) request received on 17^th
September 2023. Our response is now attached for your information.
If you are dissatisfied with the way in which your Freedom of Information
(FOI) request has been handled you may wish to complain. You should
contact Public Liaison Services, Nore Villa, Knockbracken Health Care
Park, Saintfield Road, Belfast BT8 8BH or alternatively e-mail:
[1][email address] within two months of the date of
this response and your complaint will be considered and a response
provided usually within 20 working days of receipt.
Should you still be dissatisfied with the outcome, you can proceed to the
second review stage by contacting the Information Commissioner, The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
SK9 5AF who will undertake an independent review. It is important to note
that if you refer any matter to the Information Commissioner, you will
need to show evidence of having gone through the Trust’s review process to
try to resolve the matter with the Trust in the first instance.
If you require any further information or wish to discuss, please do not
hesitate to contact me.
Many thanks,
Hannah
Hannah Eaton (she/her)
Public Liaison Officer
Corporate Communications
Belfast Health & Social Care Trust
Team Tel: 028 9504 5888
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