A.H. made this Freedom of Information request to Information Commissioner's Office

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Information Commissioner's Office did not have the information requested.

Dear Information Commissioner’s Office,

Under the new GDPR regulations can you please state if:

Any organisation is excluded from requests -re "right to be forgotten"?
Any organisation can be excluded from "correcting" inaccurate information held?
Can a member of the public raise a claim against either of the above.. i.e. If a request is made to correct information and/or remove it, which is not adhered to, can the requestor then make a financial claim?

Who is liable for claims made?
Is it the staff member... Or the organisation for which they work?

Who oversees claims for "distress", etc. under the new law?
Must a person have to prove their upset/distress.... ?
Can a claim be brought forward for an action taken prior to GDPR which has impacted the individual post GDPR??
Can a claim be made retrospectively?

Do letting agents and/or other organisations have a legal right to request finance information from your employer?
Is an individual within their rights to refuse other organisations access to their financial records?
If allowed, in doing so, Can any negative outcome be viewed as discrimination?... i.e. If a person refuses to permit a landlord/letting agent to access their payroll details and are consequently refused to rent a property... is this viewed by the law, with regards to GDPR, as discrimination?

Thank you for your time, with my varied and voluminous request.

Yours faithfully,


AccessICOinformation, Information Commissioner's Office

Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.

If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit [1]

If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.

If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.

If you have requested advice - we aim to respond within 14 days. 

If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.

Copied correspondence - we do not respond to correspondence that has been
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For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.

For information about what we do with personal data see our [2]privacy

If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.

Yours sincerely

The Information Commissioner’s Office

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AccessICOinformation, Information Commissioner's Office

Dear A H

Thank you for contacting the Information Commissioner's Office (ICO) through the (WDTK) website.

The WDTK website was created to help people request information from public authorities under the Freedom of Information Act (FoIA) and the Environmental Information Regulations (EIRs).

The ICO is the regulator responsible for overseeing information rights legislation. We are also subject to the legislation we oversee.

As a public authority the ICO is subject to the FoIA and EIRs and so if people want to request information we might hold about our work as a public body, they can do this through WDTK.

The correspondence you have sent to us is not a request for information we might hold. It is an enquiry about the legislation we oversee. We provide a range of advice services for organisations and for the public. However, we do not provide these through the WDTK website.

Please visit our website at where you will find a great deal of advice about the legislation we oversee. You can also contact our helpline on 0303 123 1113 where a member of our team will be happy to help you.

If you would like to submit your enquiry in writing you should email it to [email address] . We will respond as quickly as we can. However, as we explain on our website there is currently a high demand for our services and it may take us some weeks to deal with your enquiry.

Please do not reply to this message through the WDTK website. We make no commitment to respond if you do.

Yours sincerely

The Information Commissioner's Office

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